Full-Time Associate

Foot Locker, Inc.; Novi (MI); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Employee Discount

Life, Medical and Dental Coverage

Development Opportunities

Job summary

Foot Locker, Inc. in Novi, MI is seeking a frontline leader to coach and motivate a sales team while delivering exceptional customer service. You’ll drive sales, ensure product knowledge, and collaborate with store leadership to meet performance goals.

Candidates should have at least 1 year in a customer-facing role, be comfortable engaging customers, and adapt to omni-channel retail. Flexible availability including nights, weekends, and holidays is required.

Qualifications

• Demonstrated leadership in a customer-facing sales setting.
• Confident, engaging approach to delivering an elevated customer experience.
• Ability to adapt to a fast-paced omni-channel retail environment.
• Strong ethics, integrity, and reliable teamwork.

Responsibilities

• Coaching and motivating the team to drive sales and customer service.
• Ensure high levels of customer satisfaction with product knowledge.
• Deliver sales, customer experience, merchandising, and store operations.
• Act as a partner between customers, sales associates and store leadership.
• Learn and share product trends to meet customer needs.
• Maintain awareness of product knowledge and trends.
• Contribute to a positive and inclusive work environment.

Skills

Leadership

Customer service

Communication

Sales skills

Teamwork

Problem solving

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression. As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world‑class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next. Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co‑workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer‑facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one’s enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni‑channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays

Benefits

Rate of Pay: $16.98 / hour

• Weekly Pay
• Paid Time Off
• 30‑50% Employee Discount
• Life, Medical and Dental Coverage
• Development and Advancement Opportunities