Full-Time Associate

Foot Locker; Novi (MI); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

30-50% Employee Discount

Life, Medical and Dental Coverage

Development and Advancement Opportunit

Job summary

Foot Locker in Novi, MI is seeking a customer-focused team member to drive sales and deliver exceptional service. You will coach teammates, stay knowledgeable about products, and support merchandising and store operations.

You’ll engage customers, learn trends, and contribute to an inclusive work environment while supporting a dynamic omni-channel retail experience. This role offers growth opportunities and competitive pay.

Qualifications

• Leadership demonstrated with at least 1 year in a customer-facing sales setting.
• Confidently engage customers to deliver an elevated experience.
• Motivated by helping customers and athletic product knowledge.
• Adaptable to a rapidly changing omni-channel retail environment.
• Shows initiative and can work with minimal supervision.
• Strong analytical skills including problem analysis and decision making.
• High ethics, integrity, and trust.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Coaching and motivating your team to drive sales and customer service.
• Ensure high levels of customer satisfaction with product knowledge and teamwork.
• Deliver sales, customer experience, merchandising, and operations.
• Act as a partner between customers, sales associates and store leadership.
• Learn and share product knowledge and trends to fit customer needs.
• Maintain awareness of product knowledge and trends.
• Contribute to a positive and inclusive work environment.

Skills

Leadership

Customer engagement

Product knowledge

Omni-channel

Initiative

Analytical skills

Integrity

Flexible schedule

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self‑expression. As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world‑class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next. Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve. Artificial intelligence is not used for the process of screening, assessing, or selecting applicants.

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co‑workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer‑facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one’s enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni‑channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability - including nights, weekends, and holidays

Benefits

• Rate of Pay: $16.98 / hour
• Weekly Pay
• Paid Time Off
• 30-50% Employee Discount
• Life, Medical and Dental Coverage
• Development and Advancement Opportunities