Full-Time Associate

Foot Locker, Inc.; Detroit (MI); On-site; USD 19,298 - 27,485; Part time

Benefits offered by this job

Paid Time Off

30-50% Employee Discount

Life, Medical and Dental Coverage

Development Opportunities

Job summary

Foot Locker, Inc. in Detroit, Michigan is seeking a motivated individual ready to take their customer service skills to the next level. As a team member, you will lead and inspire sales associates to deliver exceptional service while driving productivity.

The role requires a minimum of 1 year of customer-facing experience, a positive attitude, strong mathematical skills, and flexibility to work various shifts, including weekends and holidays. Comprehensive benefits, including a competitive pay and an employee discount, are offered to successful candidates.

Qualifications

• 1+ year of experience in a customer-facing sales setting.
• Ability to engage customers effectively.
• Strong cognitive skills including financial analysis.

Responsibilities

• Coach and motivate team to drive sales.
• Ensure customer satisfaction with strong product knowledge.
• Meet sales and operational expectations.
• Act as a partner between customers and store leadership.
• Maintain awareness of product trends.
• Contribute to a positive work environment.

Skills

Customer service

Leadership

Sales motivation

Adaptability

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self‑expression. As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world‑class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next. Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve. Come change the game with us. Apply today!

Are you ready to take your game to the next level? Having proven the ability to provide extreme customer service, you are ready to take the next step. Partnering with store management, you will be expected to achieve personal and productivity goals throughout completion of the store training program. You may be subject to transfer to other stores as required throughout your training.

We put the "You" back in "Team".

Artificial intelligence is not used for the process of screening, assessing, or selecting applicants.

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co‑workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer‑facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni‑channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays

Benefits

• Rate of Pay: $16.98 / hour
• Weekly Pay
• Paid Time Off
• 30-50% Employee Discount
• Life, Medical and Dental Coverage
• Development and Advancement Opportunities