Full Time Assistant Store Manager - $750 Sign On Bonus

Lindt; Asheville (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to support store operations and sales goals. This role involves motivating staff, managing inventory, and ensuring compliance with operational standards. The ideal candidate will have a proven sales background and supervisory experience in a retail environment. Join a team that values excellence, collaboration, and innovation, and make a significant impact on customer service and store performance. If you're passionate about retail and eager to lead a dedicated team, this opportunity is perfect for you!

Qualifications

• 1+ years of retail management experience in a premium specialty environment.
• Proven success in a supervisory role with strong sales background.

Responsibilities

• Assist Store Manager in achieving sales goals and managing store operations.
• Support staff development, training, and recruitment to ensure high performance.

Skills

Sales Background

Selling Skills

Supervisory Skills

Basic Math Skills

Tools

Computerized POS System

Job description

Description

POSITION PURPOSE
The individual in this position is responsible for assisting the Store Manager with achieving and/or exceeding the store's sales plan, while ensuring profitable store operations and performing all functions necessary to provide superior customer service. This includes the appropriate control, management and/or development of all resources including store personnel, merchandise, cash and budget, and facilities. The Assistant Store Manager assumes supervisory responsibility in the Manager's absence.

ESSENTIAL JOB FUNCTIONS/KEY ACCOUNTABILITIES
Sales
In partnership with the Store Manager, ensure store meets or exceeds weekly, monthly, annual sales budgets and consistently contributes to the company's overall achievement.

1. Model Lindt standards and core competencies through everyday activities (leadership, commitment, passion, sales focus, drive for results, etc).
2. Demonstrate a comprehensive understanding of the store's sales mission and the ability to communicate it effectively in actionable terms to the store staff.
3. Quantifiably articulate overall store metrics and performance.
4. Motivate staff, build brand commitment and hold staff accountable to meeting critical internal KPI's and external sales opportunities.
5. Identify and capture external sales opportunities to include, but not limited to, business-to-business contacts, external networking events and marketing opportunities.
6. Proactively manage inventory levels in accordance with store's individual trends to ensure stock levels are in line with sales demands and quality assurance guidelines, while minimizing out of stocks, overstocks and dated product.

Staff Development
Support Store Manager with hiring, managing and developing store personnel according to Lindt & Sprüngli guidelines and standards in order to ensure a knowledgeable, friendly, well-trained staff.

1. Assist with recruiting qualified individuals for open positions.
2. Proactively and effectively network to provide viable candidates for the store and district.
3. Help to train staff to company standards, ensuring daily operations and sales are achieved.
4. Assist with training and developing staff sales techniques, ensuring expert product knowledge is consistently demonstrated and the brand is accurately represented to the customer.
5. Escalate issues to Store Manager and Retail District Manager in an effective and timely manner.

Operational Controls
In partnership with the Store Manager, ensure store meets or exceeds company standards for operational controls.

1. Inventory Control/Shrink.
2. Cash Management (POS, paperwork, logs, Policies & Procedures).
3. Responsible for audit compliance (DM Store Visits, Loss Prevention and Food Safety).
4. Payroll/Labor Management.
5. Compliance with specific store scheduling templates that are designed to meet the needs of the business.
6. Expense Control (sampling, damages, supplies, etc.).
7. Follow company directives in a timely and accurate manner.
8. Comply with all quality assurance Policies & Procedures.

Our Core Values:

1. Excellence -- At Lindt we have passion for the best and pride in what we do -- we aspire for excellence in everything.
2. Collaboration -- At Lindt we are in it together, locally and globally with a shared purpose. We invest in our relationships and value each other.
3. Entrepreneurship -- At Lindt we take ownership to drive results and make an impact -- we focus on what matters to deliver on our commitments.
4. Innovation -- At Lindt we are always evolving to shape our future. We look for new and better ways to deliver success, adapt to change and build on our strengths.
5. Responsibility -- At Lindt we act responsibly -- we treat others with respect, value diversity, and care for the environment to create a sustainable tomorrow.

Qualifications

Skills & Knowledge

1. Proven sales background.
2. Demonstrated selling skills; working knowledge of outreach and corporate selling programs a plus.
3. Proven success in supervisory role, preferably in a specialty retail environment.
4. Basic math and/or accounting skills.

Experience

1. 1+ Years of prior Retail Management experience -- preferably in a premium specialty environment.
2. Prior experience with computerized POS system.
3. Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds.
4. Ability to climb, balance, stoop, kneel, crouch and reach with arms.

Requirements: Must be available to work nights, weekends (Saturday and Sundays) and Holidays.