Full-Time Assistant Store Manager

LoveShackFancy; Los Angeles (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A luxury fashion brand in California seeks an Assistant Store Manager to assist in daily operations and maximize sales. Candidates should have at least three years of luxury retail management experience, strong leadership skills, and a customer-centric focus. Responsibilities include achieving sales goals and mentoring staff to excel in customer service. This position requires a positive, outgoing personality and a strong understanding of retail operations. Join a vibrant team dedicated to excellence.

Qualifications

• Minimum of three years of experience in luxury retail management.
• Full understanding of specialty retail operations and visual merchandising.
• Strong verbal and written communication skills.

Responsibilities

• Achieve and exceed individual productivity and sales goals.
• Assist in recruiting, training, and motivating sales associates.
• Maintain high standards of visual merchandising.

Skills

Leadership

Problem solving

Customer service

Sales focus

Communication

Tools

Retail point of sale system

Microsoft Word

Microsoft Excel

Job description

About LoveShackFancy

LoveShackFancy, founded in 2013 by Rebecca Hessel Cohen, is a global fashion, beauty, childrenswear, accessories, home, and lifestyle brand celebrated for its romantic, vintage‑inspired aesthetic and cult‑like community. With immersive, whimsical interiors, the brand has grown to 24 boutiques across the U.S. and London. Signature ruffles, pink, and bows anchor the collections, while storytelling and pioneering community‑driven experiences have shaped LoveShackFancy into more than a fashion label—it’s a shared lifestyle movement. Coveted collaborations include Victoria’s Secret PINK, Gap, Target, Stanley, Pottery Barn, Bogner, and more. In 2023, LoveShackFancy launched Beauty exclusively at Sephora, inviting millions into its rose‑colored world of whimsy and celebration.

Role Overview

The Assistant Store Manager (ASM) is responsible for assisting the Store Manager in the daily operation of the store. The ASM will demonstrate leadership by maximizing profits, sales, and the customer service experience. They will help to hire, train, and manage store associates to achieve sales and profit goals. The ASM will model the standards for customer service, maintain visual presentation and housekeeping, and operate the store in accordance with company guidelines and loss control.

Key Responsibilities

• Achieve and exceed individual productivity and sales goals.
• Assist in achieving and exceeding the store’s productivity and sales goals.
• Set an example of exceptional customer service by modeling desired behavior and coaching staff to achieve the same results.
• Assist the store manager in recruiting, training, motivating and retaining quality sales associates.
• Assist the store manager in evaluating individual associate’s performance against goals.
• Help maintain a high level of visual merchandising and housekeeping standards.
• Perform daily opening and closing procedures, including daily paperwork reconciliation and other operational tasks.
• Protect store assets and inventory; report any potential shrinkage.
• Enforce company policies and procedures.
• Manage client books and clienteling.

Requirements

• Minimum of three (3) years of experience in luxury retail management.
• Full understanding of specialty retail, including business development, visual merchandising and store operations.
• Computer skills including operation of retail point of sale system, Word, Excel and email.
• Strong leadership, critical thinking and problem solving skills; delegate responsibility to staff.
• Demonstrate strong verbal and written communication skills.
• A positive, outgoing, high‑energy personality that is entrepreneurial, sales‑focused and takes full ownership of the store’s business at all levels.
• A mentor and leader to staff and peers; develop individuals’ strengths and identify opportunities.
• A trainer able to teach skills in customer service, selling, and operations.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.