Full-Time Assistant Store Manager

ALDI USA; Elkridge (MD); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

401(k) Plan

Medical, Prescription, Dental & Vision

Paid holidays

Parental Leave

Discount program

Job summary

ALDI USA is seeking an Assistant Store Manager to support store operations, drive sales, and control costs in a fast-paced Maryland store. This role centers on developing staff, maintaining customer satisfaction, and upholding ALDI's values while reporting to the Store Manager.

Responsibilities include leading teams, managing schedules, and ensuring adherence to policies and procedures to achieve KPI targets and a positive shopping experience for customers.

Qualifications

• Requires leadership and communication to guide store personnel.
• Experience in retail management is preferred.
• Customer service excellence and problem solving are essential.

Responsibilities

• Oversees resolution of employee and customer concerns with the store manager.
• Communicates responsibilities and performance expectations to staff; leads and develops personnel.
• Assists in developing and implementing plans to improve operating results and development.
• Leads store tours during interview events and provides hiring recommendations.
• Informs management of team developments and concerns in a timely manner.
• Ensures compliance with policies, procedures and safety standards.

Skills

Leadership

Team development

Customer service

Store operations

Communication

Education

High school diploma or equivalent

Tools

POS system

Cash handling

Job description

The assistant store manager plays a vital role in supporting the effective and efficient operation of an ALDI store. Reporting directly to the store manager, the assistant store manager oversees store operations to drive sales growth, control expenses, and ensure a high level of customer satisfaction. This role requires a strong commitment to developing store personnel by fostering a positive and collaborative environment, upholding ALDI’s values, and adhering to established company policies and procedures. The assistant store manager is a key leader who actively contributes to the success and sustainability of the store through effective team management, operational excellence, and a customer-focused approach.

Position Type: Full-Time
Average Hours: 38 hours per week
Starting Wage: $26.50 per hour
Wage Increase: Year 2 - $27.50 per hour

Duties and Responsibilities:

Must be able to perform duties with or without reasonable accommodation

• Oversees the appropriate resolution of employee and customer concerns, aligning with the store manager, as needed.
• Communicates job responsibilities and performance expectations to store personnel in conjunction with the store manager to ensure desired results; leads and develops store personnel.
• Assists the store manager with developing and implementing action plans to improve operating results and personnel development.
• Leads store tours during interview events and provides hiring recommendations to the store manager.
• Informs the store manager of team developments and concerns in a timely and effective manner.
• Communicates, cooperates, and interacts effectively with all levels of ALDI employees, customers, third-party vendors and business partners.
• Leads, develops, and supervises the team to develop sales, engage our teams, satisfy our customers and achieve consistent high performance
• Understands the overarching company strategy and models the core values of the organization.
• Fosters a positive and collaborative working environment and promotes teamwork among employees.
• Trains and develops store personnel to achieve their maximum potential using company-provided training materials.
• Ensures store personnel comply with the company customer service principles and demonstrate appropriate interactions with customers and co-workers.
• Resolves concerns from store personnel and customers and/or refers such concerns to the store manager as necessary.
• Models, communicates and supervises compliance with established policies and procedures.
• Prepares, manages and revises weekly schedules in alignment with the scheduling procedures in the absence of the store manager.
• Ensures store personnel adhere to expense guidelines, inventory procedures, product handling, and cash handling policies to minimize loss.
• Ensures store personnel maintain zone standards and merchandising standards at all times.
• Supports the store manager in achieving store KPI budgets by implementing action plans.
• Monitors the competitive environment surrounding the store and informs the store manager of any changes.
• Oversees and manages compliance with established policies and procedures within the store, as well as applicable federal, state, and local regulations.
• Ensures a safe working environment by identifying and rectifying hazards, promoting proper ergonomics, and maintaining equipment in proper working order.
• Supports the store manager with conducting shift start-up, store team and management team meetings, as well as completing financial reviews, store resets and weekly operations agenda action items.
• Stock shelves and displays neatly while following merchandising planograms to maximize sales.
• Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors.
• Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuring timely delivery to customers’ vehicles from the staging area.
• Performs general cleaning tasks to company standards.
• Other duties as assigned

Physical Demands:

• Required to push, pull, sit, stand, reach, grasp, twist, bend, and move from one area to another.
• Required to lift, carry, and place products weighing up to 45 pounds on shelves at various heights, including overhead.
• Required operation of equipment such as a cash register, electric and manual hand jacks, floor scrubber and cardboard baler.
• Required to stock product in varying temperatures, including freezer and cooler environments.
• Must be able to perform duties with or without reasonable accommodations

Job Qualifications:

• Ability to develop rapport, trust, and open communication that enhances the performance of the team.
• Ability to work both independently and within a team to provide effective leadership of store personnel and achieve planned results.
• Ability to understand and apply management principles outlined in the Standard Operating Procedures, Store Employee Handbook and policies to achieve the store's goals and compliance expectations.
• Ability to perform leadership and administrative duties.
• Ability to provide prompt and courteous customer service.
• Ability to operate all store equipment such as cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, computers, etc.
• Develops and maintains positive relationships with internal and external parties.
• Ability to effectively communicate both verbally and in writing.
• Ability to organize, prioritize and complete activities to maximize the total time available.
• Ability to establish and successfully execute plans and goals.
• Ability to maintain reliable and prompt attendance.
• Ability to meet availability requirements.

Education and Experience:

• At least 18 years old required.
• High school diploma or equivalent preferred.
• Prior experience in a retail environment and prior management experience preferred.

Travel:

• Travel to the divisional office or training centers for meetings and/or training occasionally.
• Travel is required to surrounding stores within 30 miles or a 45-minute drive, whichever is less, for management coverage as needed.

ALDI offers competitive wages and benefits, to all employees including:

• 401(k) Plan
• Company 401(k) Matching Contributions
• Employee Assistance Program (EAP)
• PerkSpot National Discount Program

In addition, full-time employees are offered:

• Medical, Prescription, Dental & Vision Insurance
• Generous Vacation Time & 7 Paid Holidays
• Up to 6 Weeks Paid Parental Leave at 100% of pay
• Up to 2 Weeks Paid Caregiver Leave at 100% of pay
• Short and Long-Term Disability Insurance
• Life, Dependent Life and AD&D Insurance
• Voluntary Term Life Insurance

*Full-time employees average 30 or more hours per week within an annual lookback period

**Benefits offered to full-time and part-time employees may vary by state

ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.