Full-Time Assistant Store Manager

ALDI USA; Capitol Heights (MD); On-site; USD 74,390,000 - 78,523,000; Full time

Benefits offered by this job

401(k) Plan

Healthcare benefits

Paid holidays

Parental leave

Disability insurance

Life insurance

PerkSpot discount program

Job summary

ALDI USA is seeking an Assistant Store Manager in Capitol Heights, MD to support the store manager in daily operations, drive sales, control expenses and ensure exceptional customer service.

The role emphasizes leadership, team development, and adherence to ALDI policies while maintaining store standards and a customer-focused approach. Full-time with ongoing wage progression and benefits are offered.

Qualifications

• Experience leading store personnel and managing teams.
• Strong customer service orientation and communication.
• Ability to develop and implement action plans to improve results.
• Availability to travel between stores within 30 miles.

Responsibilities

• Oversees the resolution of employee and customer concerns with the store manager.
• Leads and develops store personnel to meet sales goals and standards.
• Coordinates hiring and interview processes with the store manager.
• Ensures compliance with company policies and procedures across the team.
• Prepares schedules and manages expenses to minimize loss.
• Maintains merchandising standards and KPI focus.
• Operates the POS system and supports daily store operations.

Skills

Leadership

Communication

Customer service

Team management

Operational excellence

Problem solving

Education

High school diploma or equivalent

Tools

POS system

Cash registers

Pallet jacks

Handheld devices

Job description

The assistant store manager plays a vital role in supporting the effective and efficient operation of an ALDI store. Reporting directly to the store manager, the assistant store manager oversees store operations to drive sales growth, control expenses, and ensure a high level of customer satisfaction. This role requires a strong commitment to developing store personnel by fostering a positive and collaborative environment, upholding ALDI's values, and adhering to established company policies and procedures. The assistant store manager is a key leader who actively contributes to the success and sustainability of the store through effective team management, operational excellence, and a customer-focused approach.

Position Type: Full-Time
Average Hours: 38 hours per week
Starting Wage: $27.50 per hour
Wage Increase: Year 2 - $28.50 per hour

Duties and Responsibilities:

Must be able to perform duties with or without reasonable accommodation

• Oversees the appropriate resolution of employee and customer concerns, aligning with the store manager, as needed.
• Communicates job responsibilities and performance expectations to store personnel in conjunction with the store manager to ensure desired results; leads and develops store personnel.
• Assists the store manager with developing and implementing action plans to improve operating results and personnel development.
• Leads store tours during interview events and provides hiring recommendations to the store manager.
• Informs the store manager of team developments and concerns in timely and effective manner.
• Communicates, cooperates, and interacts effectively with all levels of ALDI employees, customers, third-party vendors and business partners.
• Leads, develops, and supervises the team to develop sales, engage our teams, satisfy our customers and achieve consistent high performance.
• Understands the overarching company strategy and models the core values of the organization.
• Fosters a positive and collaborative working environment and promotes teamwork among employees.
• Trains and develops store personnel to achieve their maximum potential using company-provided training materials.
• Ensures store personnel comply with company customer service principles and demonstrate appropriate interactions with customers and co-workers.
• Resolving concerns from store personnel and customers and/or refers such concerns to the store manager as necessary.
• Models, communicates and supervises compliance with established policies and procedures.
• Prepares, manages and revises weekly schedules in alignment with the scheduling procedures in the absence of the store manager.
• Ensures store personnel adhere to expense guidelines, inventory procedures, product handling, and cash handling policies to minimize loss.
• Ensures store personnel maintain zone standards and merchandising standards at all times.
• Supports the store manager in achieving store KPI budgets by implementing action plans.
• Monitors the competitive environment surrounding the store and informs the store manager of any changes.
• Oversees and manages compliance with established policies and procedures within the store, as well as applicable federal, state, and local regulations.
• Ensures a safe working environment by identifying and rectifying hazards, promoting proper ergonomics, and maintaining equipment in proper working order.
• Supports the store manager with conducting shift start-up, store team and management team meetings, as well as completing financial reviews, store resets and weekly operations agenda action items.
• Stock shelves and displays neatly while following merchandising planograms to maximize sales.
• Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors.
• Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuring timely delivery to customers' vehicles from the staging area.
• Performs general cleaning tasks to company standards.
• Other duties as assigned

Physical Demands:

• Required to push, pull, sit, stand, reach, grasp, twist, bend, and move from one area to another.
• Required to lift, carry, and place products weighing up to 45 pounds on shelves at various heights, including overhead.
• Required operation of equipment such as a cash register, electric and manual hand jacks, floor scrubber and cardboard baler.
• Required to stock product in varying temperatures, including freezer and cooler environments.
• Must be able to perform duties with or without reasonable accommodations

Job Qualifications:

• Ability to develop rapport, trust, and open communication that enhances the performance of the team.
• Ability to work both independently and within a team to provide effective leadership of store personnel and achieve planned results.
• Ability to understand and apply management principles outlined in the Standard Operating Procedures, Store Employee Handbook and policies to achieve the store's goals and compliance expectations.
• Ability to perform leadership and administrative duties.
• Ability to provide prompt and courteous customer service.
• Ability to operate all store equipment such as cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, computers, etc.
• Develops and maintains positive relationships with internal and external parties.
• Ability to effectively communicate both verbally and in writing.
• Ability to organize, prioritize and complete activities to maximize the total time available.
• Ability to establish and successfully execute plans and goals.
• Ability to maintain reliable and prompt attendance.
• Ability to meet availability requirements.

Education and Experience:

• At least 18 years old required.
• High school diploma or equivalent preferred.
• Prior experience in a retail environment and prior management experience preferred.

Travel:

• Travel to the divisional office or training centers for meetings and/or training occasionally.
• Travel is required to surrounding stores within 30 miles or a 45-minute drive, whichever is less, for management coverage as needed.

ALDI offers competitive wages and benefits, to all employees including:

• 401(k) Plan
• Company 401(k) Matching Contributions
• Employee Assistance Program (EAP)
• PerkSpot National Discount Program

In addition, full-time employees are offered:

• Medical, Prescription, Dental & Vision Insurance
• Generous Vacation Time & 7 Paid Holidays
• Up to 6 Weeks Paid Parental Leave at 100% of pay
• Up to 2 Weeks Paid Caregiver Leave at 100% of pay
• Short and Long-Term Disability Insurance
• Life, Dependent Life and AD&D Insurance
• Voluntary Term Life Insurance

*Full-time employees average 30 or more hours per week within an annual lookback period

**Benefits offered to full-time and part-time employees may vary by state

ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.