Full Time Assistant Manager

Build-A-Bear Workshop - Canada; Phoenix (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team as an Assistant Workshop Manager at a vibrant retail environment! This role offers the opportunity to lead a dedicated team, drive sales, and create memorable experiences for customers. You'll be responsible for maintaining high merchandising standards and operational excellence while fostering a positive atmosphere. This innovative firm values personal integrity and exceptional service, making it a fantastic place for those passionate about leadership and customer engagement. If you're ready to make a difference and grow your career in a fun and energetic setting, this is the role for you!

Qualifications

• 2+ years of supervisory experience in customer-centric roles.
• Exceptional leadership, selling, and communication skills required.

Responsibilities

• Lead a team to achieve sales goals and maintain brand standards.
• Ensure compliance with safety policies and manage inventory control.

Skills

Leadership Skills

Customer Service

Communication Skills

Organizational Skills

Interpersonal Skills

Adaptability

Education

High School Diploma or GED

College Degree

Job description

Full Time Assistant Manager - Phoenix Walmart SC

Pay Competitive

Location Phoenix/Arizona

Employment type Full-Time

Job Description

Req#: FULLT006212

The Assistant Workshop Manager is responsible for achieving sales goals, meeting merchandising brand standards and delivering operational excellence through effectively leading a high performing team during their scheduled shifts. In addition, the Assistant Workshop Manager is responsible for all aspects of inventory control, visual merchandising, backroom organization, and store safety policies and procedures.

Responsibilities When Designated as the Leader on Duty:

• Leads a team of associates to consistently model the Experience First standards and behaviors
• Communicates clear expectations and holds the store team and self accountable for achieving all brand, performance and behavior standards
• Energizes associates to ensure proper coverage, exceptional Guest service, completion of daily tasks and adherence to company standards
• Delegates to associate team effectively
• Maintains a positive and motivational style in all communication and actions to promote productivity and ownership
• Drives associate engagement by recognizing and rewarding employees for outstanding performance
• Builds a highly satisfied and loyal customer base through engagement, conversion and capturing Guest information for the loyalty program
• Audits daily punches to ensure accuracy and compliance with BABW payroll and timekeeping policies and procedures
• Adheres to and enforces all BABW store security and cash management policies and procedures
• Ensures store is always Grand Opening ready by following opening and closing procedures
• Operates and maintains all IT systems in accordance with policies and procedures
• Uses good judgment and partners with his/her Chief Workshop Manager to make necessary decisions within the company’s guidelines
• Insures compliance with all company policies and procedures as well as federal, state, local and provincial laws.
• Communicates any Guest service and/or associate issues to the Chief Workshop Manager in a timely fashion and collaborates on resolution of all issues

Other Responsibilities:

• Maintains the efficient and productive handling of all merchandise including shipment receipt and processing, floor sets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP)
• Implements all visual merchandising plans and updates displays using BABW visual standard guidelines and store presentation tools
• Ensures all safety policies and procedures are followed and accidents are reported timely
• Partners with the Chief Workshop Manager in the execution of the short and long term store business plans to drive results, improve profitability and maximize business opportunities.
• Participates in the recruiting, interviewing, hiring, and training of employees as delegated by the Chief Workshop Manager
• Assists the Chief Workshop Manager to ensure compliance with all Federal, State/Provincial and/or local laws and regulations that govern the store’s operation
• Proactively seeks personal learning and development opportunities to build leadership skills and enhance individual performance
• Other responsibilities as designated by management

Qualifications:

• Two + years of supervisory experience with a proven, successful track record in a customer centric business, preferably in restaurant or specialty retail business
• Minimum of high school diploma or GED equivalent. College degree a plus
• Is ambitious and success oriented
• Exceptional leadership and selling skills
• Models personal and professional integrity
• Excellent interpersonal communications skills, including verbal and written communication
• Organized and planful; pays attention to details
• Is flexible and adaptable in a fast paced work environment
• Fosters a high energy environment and demonstrates an appreciation for children of all ages
• Balances the appropriate levels of warmth and dominance in his/her management style
• Proven success with training and developing associates in order to maximize their potential

Job descriptions are used for informational purposes only, are not to be considered all inclusive of responsibilities within a position, and may change periodically with or without notice.

About the company

Build-A-Bear Workshop, Inc. is an American retailer headquartered in Overland, Missouri that sells teddy bears and other stuffed animals and characters.