Full-Time Assistant Manager

BoxLunch & Hot Topic; Orem (UT); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a vibrant and dynamic retail environment as a Full-Time Assistant Manager. This exciting role involves supporting the Store Manager in driving sales and creating an unforgettable customer experience. You will lead a passionate team, engage with customers through innovative promotions, and ensure smooth store operations. If you thrive in a fast-paced atmosphere and have a love for music and pop culture, this opportunity is perfect for you. Become part of a company that values creativity and collaboration while making a significant impact in the retail space.

Qualifications

• 1-2 years of retail store management experience required.
• Strong communication and operations skills are essential.

Responsibilities

• Support Store Manager in achieving sales targets and team development.
• Create customer engagement through promotions and social media.

Skills

Communication

Team Leadership

Time Management

Operations Management

Recruiting

Education

High School Diploma or GED

Bachelor's Degree

Job description

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

We’re on the search for a Full-Time Assistant Manager that will help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You’re Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.

WHAT YOU'LL DO

1. Support your Store Manager in achieving the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is.
2. Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you.
3. You’re the store’s #1 fan – you’ll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup.
4. Provide leadership around running an operationally sound business; you’ll bring the right balance of ops, delegation/autonomy, and customer-first selling practices.
5. Keep watch on shrink/loss prevention, payroll hours, and associate schedules.
6. Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback.
7. Run sales reports and use data to help guide your strategy to hit sales targets.
8. You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time. In short, you’ll deliver the goods!
9. In partnership with your Store Manager, you’ll develop your team of loyal associates that are high-performing and customer-focused.

WHAT YOU'LL NEED

1. At least 1-2 years of retail store management experience. If you love music and pop culture, you're in the right place!
2. You’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps.
3. You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps.
4. A high school diploma or GED equivalent. If you have a degree, even better.
5. Roll with the punches. Retail is a fast-changing industry and you like catching curveballs thrown your way.
6. The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds.