Full Time - Area Manager

Universal Storage Group; New York (NY); Vor Ort; USD 110.000 - 150.000; Vollzeit

Zusammenfassung

Universal Storage Group is seeking a regional operations leader to manage a Northeast portfolio of self storage facilities. You will own budgets, review cash flow, and serve as the owner’s trusted partner, delivering clear performance reporting and strategic guidance.

You will hire, coach and develop store managers, audit sites and leases, and ensure adherence to policies. Strong Excel skills and experience with property management software are essential.

Qualifikationen

• Multi-site or area-level leadership in self storage, property management, or multi-unit retail/hospitality.
• Strong financial fluency; ability to read P&Ls and cash flow statements and act on insights.
• Experience with budgeting, marketing, and customer service.
• Owner- and client-facing presence; confident presenting results and handling tough conversations.
• Proficient with Excel and quick to learn property management software.
• Sound judgment when processes aren't standardized; problem-solver mindset.
• Integrity and discretion with confidential owner and company information.
• High school diploma; degree in accounting/finance a plus.

Aufgaben

• Drive financial results by building budgets, reviewing cash flow and explaining variances.
• Partner with owners as primary liaison; lead owner meetings and reporting.
• Lead and develop store managers; recruit, coach and evaluate; be a certified trainer.
• Audit sites, leases and records; ensure policy compliance across the portfolio.
• Oversee weekly invoicing and expense management; monitor marketing goals.
• Conduct site visits for curb appeal, unit condition and vendor work.
• Talent management in partnership with HR: onboarding and performance reviews.

Kenntnisse

Leadership experience

Financial fluency

Budgeting

Owner-facing poise

Excel skills

Problem solving

Integrity

Discretion with confidential info

Ausbildung

High school diploma

Accounting or financial analysis background

Tools

Excel

Property management software

Yardi

Jobbeschreibung

Lead a portfolio of self storage facilities across the Northeast with full accountability for operations, financial performance and people. You'll be the owner's trusted partner and the leader your store managers count on, protecting and growing the value of commercial real estate assets.

What you'll do

• Drive financial results: build and own annual budgets, review monthly cash flow and explain variances to owners and leadership
• Partner with owners: serve as their primary liaison, lead owner meetings and deliver clear, candid performance reporting
• Lead and develop teams: hire, coach, evaluate and develop store managers, and become a USG Certified Trainer
• Audit and protect: inspect sites, audit leases and records monthly, and hold every store accountable to company policies and processes

What you'll own

• Budgets for every store, built each fall, reviewed with the CEO and COO and presented to owners
• Monthly cash flow review with owners, including variance analysis
• Revenue management: rent increases, competitor surveys and market monitoring
• Marketing performance: set and track store-level marketing goals each budget cycle
• Delinquency and lien/auction compliance at every store, every month
• Weekly invoice approval and expense oversight across your portfolio
• Site inspections: curb appeal, unit condition, maintenance and vendor work
• Talent: recruiting, onboarding, annual evaluations and performance management, in partnership with HR

What you bring

• Multi-site or area-level leadership experience in self storage, property management, or multi-unit retail/hospitality
• Financial fluency. You read P&Ls and cash flow statements and act on what they tell you
• Budgeting, marketing and customer service experience
• Owner- and client-facing poise. You're confident presenting results and handling tough conversations
• Strong Excel and business writing skills, and quick to learn property management software
• Sound judgment when situations aren't standardized. You solve problems instead of escalating them
• Integrity and discretion with confidential owner and company information
• High school diploma required. Degree, accounting or financial analysis background a plus

Who thrives here

A self-starter who leads by example and holds a high standard without being told. You build teams, not just manage them. You hire well, coach in the moment, give honest feedback and invest in your managers' growth until they're ready for their next step. You treat every owner's property like your own and you're comfortable being the person accountable for the numbers.

The details

• Territory: Northeast
• Reports to: Regional Manager
• Travel: Regular, across your Northeast stores
• Mileage: Reimbursed (personal vehicle)
• Schedule: Some weekend and after-hours work
• Growth: Training program, annual classes and industry events

• Universal Storage Group is an Equal Opportunity Employer. Reasonable accommodations are available to enable individuals with disabilities to perform essential job functions.