Full-Time Airport Customer Service Agent — Travel Discounts

Southern Airways Corporation; Kahului (HI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Air ambulance coverage

Short-term disability

Pet insurance

HSAs

Life insurance

401(k) plan

Job summary

Surf Air Mobility is hiring an Airport Customer Service Agent at OGG Airport in Kahului, HI. The role handles guest check-in, baggage, bookings, and rider information. You will participate in ramp duties and ensure safety and compliance in a fast-paced environment.

The position requires strong communication, professionalism, and the ability to work 24/7 shifts in a dynamic aviation setting. Training and career growth are provided.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and reliable transportation.
• Computer skills, able to learn reservation and phone systems.
• Basic math abilities.
• Able to pass a 10-year background check and pre-employment drug screen.
• Authorized to work in the United States.

Responsibilities

• Greet and check in guests; assist with luggage and flight bookings.
• Provide flight information, carry-on rules, and seating arrangements.
• Process payments and manage reservations.
• Tow aircraft as needed and assist with ramp duties.
• Maintain a safe, compliant, and customer-focused airport environment.

Skills

Communication skills

English fluency

Professional appearance

Customer interaction

Stress management

Attention to detail

Team communication

Problem solving

Multitasking

Education

High school diploma

Driver's license

Computer literacy

Math basics

Background check + drug screen

Age 18+; work authorization

Tools

Reservation systems

Phone systems

PC proficiency

Job description

Surf Air Mobility is hiring an Airport Customer Service Agent at OGG Airport in Kahului, HI. The role handles guest check-in, baggage, bookings, and rider information. You will participate in ramp duties and ensure safety and compliance in a fast-paced environment.

The position requires strong communication, professionalism, and the ability to work 24/7 shifts in a dynamic aviation setting. Training and career growth are provided.