Airport Customer Service & Ramp Specialist

Surf Air; Kahului (HI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Health & wellness plans

Generous PTO

Travel discounts

Job summary

A leading air transportation company in Kahului, Hawaii is seeking an Airport Customer Service Agent to manage passenger check-in and luggage handling. Responsibilities include ensuring FAA compliance, processing reservations, and delivering excellent customer service. Candidates should possess a high school diploma, strong communication skills, and the ability to lift heavy luggage. This role offers a competitive salary and comprehensive benefits package including health insurance, generous PTO, and travel discounts.

Qualifications

• Must be able to lift 70 pounds and carry luggage.
• Professional appearance and manner required.
• Ability to learn and communicate company policies.

Responsibilities

• Ensuring compliance with FAA and airline regulations.
• Checking in passengers and handling luggage.
• Processing reservations and credit card payments.

Skills

Excellent written and verbal communication skills

Detail-oriented

Problem-solving skills

Ability to maintain composure under stress

Education

High school diploma or equivalent

Tools

Computer skills

Job description

A leading air transportation company in Kahului, Hawaii is seeking an Airport Customer Service Agent to manage passenger check-in and luggage handling. Responsibilities include ensuring FAA compliance, processing reservations, and delivering excellent customer service. Candidates should possess a high school diploma, strong communication skills, and the ability to lift heavy luggage. This role offers a competitive salary and comprehensive benefits package including health insurance, generous PTO, and travel discounts.