Full time

Zohorecruit; New Castle (DE); On-site; USD 76,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision insurance

HSA/FSA

Commuter benefits

401k match

Paid time off

Job summary

Siemens Mobility in Wilmington, Delaware seeks a Mechanical Desk Engineer to support locomotives through fleet monitoring and maintenance planning while providing on-site technical support. The role requires 2nd shift working 10am–8:30pm, Sunday to Wednesday or Wed–Sat, with weekend/holiday coverage.

You will collaborate with product managers, software engineers and field technicians to improve maintenance practices, perform root cause analyses and update documentation.

Qualifications

• Associate degree or practical maintenance experience in a technical field.
• Strong problem solving and initiative to handle changing situations.
• Proficient computer skills and willingness to learn CMMS software.
• Excellent communication, listening, and organizational abilities.
• Willingness to travel up to 5% domestically.
• Experience in maintenance planning is highly preferred.

Responsibilities

• Monitor fleet performance and provide equipment surveillance support for locomotives.
• Assist in driving reliability and continuous improvement to cut downtime and costs.
• Collaborate with product managers, software engineers, and field technicians to improve maintenance practices.
• Provide real-time live phone support to end-users as needed.
• Support failure investigations and root cause analyses.
• Regularly review and update maintenance practices and related documentation.
• Diagnose problems, propose solutions, and ensure timely resolution.

Education

Associate’s degree in a technical field

5+ years of maintenance planning experience

Tools

MS Excel

Job description

New Castle, United States | Posted on 07/16/2026

• Experience Level (Recommended) Intermediate Level Job
• City New Castle
• State/Province Delaware
• Country United States

Job Description

Position Title:Mechanical Desk Engineer - Mobility Customer Service(496911)

Job Description:

Pioneering in America, from the first mile to the last. This is what drives us.

For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems' highest reliability and availability:100% Railability. We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for the society, optimize route usage and create a new quality of travel.

Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

Position Overview:

Siemens Mobility is seeking to fill a Mechanical Desk Engineer position in the Wilmington, Delaware facility. This job entails direct support in fleet monitoring and maintenance planning for the Siemens Locomotives and duties to support Siemens Customer Service. The Mechanical Desk Engineer also provides technical oversight to the contractual depots and administrative services to the Siemens Reliability and Service Managers. This position requires on-site attendance in Wilmington, Delaware and works a day shift to include weekends and holidays. Individuals must have flexibility to work all shifts. The primary shift will be 2nd shift working 10am - 8:30pm Sunday - Wednesday or Wednesday - Saturday.

What your day-to-day will look like:

• Monitoring fleet performance and equipment surveillance support for Siemens' locomotives at the Amtrak Mechanical Desk.
  
• Support for driving reliability and continuous improvement to minimize downtime and costs.
  
• Collaborate with Product Managers, Software Engineers, and Field Service Technicians to monitor and improve maintenance practices.
  
• Give real-time live phone support to the end-users calmly.
  
• Support Failure Investigations and the completion of Root Cause Analysis reports.
  
• Regular review and update of maintenance practices, impacting documentation and troubleshooting procedures.
  
• Resolve product or service issues by clarifying the Customer's problems; determining the cause; selecting and explaining the best solution; expediting correction or adjustment; following up to ensure resolution.
  

To thrive in this role, you have:

• Associate’s degree in a technical field or proven practical maintenance and operational experience.
  
• Ability to solve practical problems, exercise initiative, and deal with various changing, sometimes unclear, situations.
  
• Strongly demonstrated computer skills and willing to learn computerized maintenance management systems.
  
• Proficiency with Microsoft Excel to generate administrative reports.
  
• Effective communication, listening, and strong organizational skills.
  
• Ability to learn project-specific software programs and online tools.
  
• Ability to travel: 5% domestic
  
• Setting you apart from others would be an Associate's degree in a technical discipline with 5+ years of experience in maintenance planning.
  

Why you'll love working for Siemens!

• Freedom and healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1!
  
• We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.
  
• We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and the environment.
  
• We are frontrunners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.
  
• Solve the world's most significant problems – Be part of exciting and innovative projects.
  
• Opportunities to contribute your innovative ideas and get paid for them! Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset - that's why Siemens consistently ranks on theFortune World's Most Admired Companieslist!
  
• Employee perks and discounts in addition to our 401k match and generous Paid Time Off
  

The pay range for this position is $76,398.00 - $89,658.00 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.