Full-Stack AI Support Engineer

Apple Inc.; Cupertino (CA); On-site; USD 181,100 - 272,100; Full time

Benefits offered by this job

Comprehensive medical and dental coverage

Retirement benefits

Employee stock purchase plan

Education reimbursement

Job summary

Apple Inc. is seeking a Support Engineer in Cupertino, California, to enhance its Sales and Business Development team. The ideal candidate will have significant experience in software engineering and be capable of troubleshooting across a diverse tech stack.

In this role, you will provide essential support to teams by diagnosing and resolving issues rapidly. A background in data science and a strong ability to communicate effectively within technical environments are key components for success in this dynamic position.

Qualifications

• 8+ years of experience in software engineering.
• Strong debugging and root-cause analysis skills.
• Experience supporting analytics workflows.
• Familiarity with SQL and relational databases.

Responsibilities

• Serve as first line of technical response across DI engineering.
• Support Data Science team by diagnosing pipeline failures.
• Patch bugs in backend services and APIs.
• Deliver targeted bug fixes across multiple services.

Skills

Bug fixing

Debugging

Data quality analysis

REST APIs

SQL

Education

B.S. degree in Computer Science or related field

Tools

PostgreSQL

Snowflake

Docker

Kubernetes

Job description

Apple Inc. is seeking a Support Engineer in Cupertino, California, to enhance its Sales and Business Development team. The ideal candidate will have significant experience in software engineering and be capable of troubleshooting across a diverse tech stack.

In this role, you will provide essential support to teams by diagnosing and resolving issues rapidly. A background in data science and a strong ability to communicate effectively within technical environments are key components for success in this dynamic position.