Forward-Deployed AI Solutions Engineer

Apple Inc.; Cupertino (CA); On-site; USD 184,700 - 277,600; Full time

Job summary

Apple Inc. in Cupertino, CA is seeking customer-facing Software Engineers to rapidly identify operational pain points, build AI-powered solutions, and deploy them in real-world environments as part of a forward-deployed engineering role.

You’ll work directly with users to understand workflows, uncover high-impact problems, and deliver practical solutions using AI, automation, APIs, and cloud tooling. Success in this role requires strong engineering ability, operational problem-solving, and

Qualifications

• BS/MS in Computer Science, Engineering, Information Systems, or a related technical field.
• 7+ years of experience in software engineering, solutions engineering, or other business-facing technical roles.
• Strong hands-on engineering skills with Python, APIs, infrastructure platforms, and systems integrations.
• Experience deploying, supporting, and troubleshooting production systems in enterprise environments.
• Experience building integrations and automating workflows across multiple systems.
• Practical experience using LLMs or GenAI APIs to create reliable workflows, automations, or internal tools.
• Familiarity with modern AI tooling, agent frameworks, prompt engineering, and orchestration platforms.

Responsibilities

• Partner directly with business stakeholders, engineers, and product managers to understand operational workflows, deployment requirements, and process bottlenecks
• Translate ambiguous business needs into practical, scalable technical solutions
• Identify high-impact operational pain points and rapidly deliver solutions that create measurable value
• Scope, design, build, and deploy AI-powered internal tools, workflow automations, and system integrations across test and production environments
• Lead business implementations and deployments as a forward-deployed Software Engineer / Technical Product Manager (FDE/TPM)
• Build and maintain integrations across APIs, systems, and data platforms
• Troubleshoot production issues, debug live environments, and drive issues through resolution
• Guide user adoption, training, and iterative improvement as workflows and AI capabilities evolve
• Partner closely with product and engineering teams to improve platform capabilities based on real-world operational feedback
• Operate effectively in dynamic environments with evolving business and deployment requirements

Skills

Python

APIs

Infrastructure platforms

Systems integrations

GenAI APIs

AI tooling & agents

Education

BS in Computer Science, Engineering, Information Systems

MS in a related field

Tools

Docker

Kubernetes

CI/CD

Job description

Apple Inc. in Cupertino, CA is seeking customer-facing Software Engineers to rapidly identify operational pain points, build AI-powered solutions, and deploy them in real-world environments as part of a forward-deployed engineering role.

You’ll work directly with users to understand workflows, uncover high-impact problems, and deliver practical solutions using AI, automation, APIs, and cloud tooling. Success in this role requires strong engineering ability, operational problem-solving, and