Full Service Operations Supervisor

University of Dayton Research Institute; Dayton (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

The University of Dayton Research Institute is seeking a motivated individual to serve as Full Service Operations Supervisor in dining services. This role requires overseeing daily operations, supervising staff, and ensuring high standards of quality and safety in food preparation. Ideal candidates will have prior supervisory experience and a ServSafe certification.

Benefits

Full-time with benefits

Qualifications

• Two years supervisory experience in food service or three years in a restaurant or university food service operation.
• Effective communication skills in English.
• Proficiency in Microsoft Office and internet use.

Responsibilities

• Oversee daily operations in dining services, maintaining quality and safety standards.
• Supervise staff including 30 bargaining unit employees and over 100 student employees.
• Ensure seamless service delivery and maintain an efficient work environment.

Skills

Communication

Interpersonal skills

Knowledge of food preparation

Supervisory skills

Math skills

Education

High school graduate or equivalent

Managerial ServSafe certification

Associate’s degree in culinary, business or hospitality management

Job description

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Position Summary

The University of Dayton is seeking a highly motivated and experienced individual to join our dynamic team as a Full Service Operations Supervisor within our dining halls! As a Full Service Operations Supervisor, you will play a crucial role in overseeing the daily operations of our facilities, ensuring seamless service delivery, and maintaining a safe and efficient work environment. Apply today!

Under the direction of the Assistant General Manager of Operations, responsible for supervising up to 30 bargaining unit employees, 10 part-time employees, and over 100 student employees within Dining Services. Must have working knowledge of food preparation equipment and processes across various platforms including Mongolian grill, impinger ovens, convection ovens, tilt skillet, fryer, industrial dish machine, tray conveyors, wood stone pizza ovens, steam tables, flat top grills, slicers, combi-ovens, steamers, TurboChef ovens, and Micros cash registers. Responsibilities include maintaining standards of quality, service, sanitation, supervising staff, practicing good public relations, supporting departmental objectives, maintaining security, and performing other related duties.

Minimum Qualifications

• High school graduate or equivalent.
• Managerial ServSafe certified (or within one year of hire).
• Two (2) years supervisory experience in food service or three (3) years of successful work in a restaurant or university food service operation.
• Demonstrated supervisory and administrative abilities.
• Effective communication skills in English.
• Good knowledge of food preparation and sanitation.
• Knowledge of institutional kitchen equipment and processes.
• Proficiency in internet use and Microsoft Office.
• Math skills for portioning and production planning.
• Ability to work independently and supervise others.
• Strong interpersonal skills.
• Physical ability to bend, stoop, stand for 4 hours, differentiate colors, exert fast-paced mobility, and lift up to 40 pounds (or 60 pounds for Central Production).
• Ability to work in wet, cold, and hot kitchen conditions.

Preferred Qualifications

• Experience with Cbord.
• Experience with high-volume food production equipment.
• Experience in a union environment.
• Associate’s degree in culinary, business, or hospitality management.
• Knowledge of cash register operations.
• Valid driver’s license with a clean record.
• Adaptability, decisiveness, integrity, professionalism.
• Experience working with students and diverse staff.

Application Instructions

Submit a cover letter addressing each minimum and applicable preferred qualification. Applicants must be authorized to work in the U.S. without visa sponsorship. This 10-month position (August-May) is full-time with benefits. Locations include Kennedy Union (2:30 pm - 10:00 pm, Mon-Fri, rotating Sundays) and Virginia Kettering (3:30 pm - 11:00 pm, rotating weekends).

Additional Information

The University of Dayton is committed to diversity, equity, and inclusion. We are an Affirmative Action and Equal Opportunity Employer, welcoming applications from minorities, women, protected veterans, individuals with disabilities, and all other protected groups.