Full Life Care - Homecare Supervisor

LE0024 Transforming Age Associates, LLC; Everett (WA); On-site; USD 71,635,000 - 74,390,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Retirement benefits

Generous PTO

Job summary

Full Life Care is seeking a Home Care Supervisor to join our Everett, WA team. The role oversees interviewing, training, and performance management of home care aides, develops individualized service plans, and ensures compliance with agency standards.

You will manage client caseloads, coordinate with families, case managers, and care teams, and support staff through on-site visits and evaluations. Requires at least one year of supervisory experience and an Associate’s degree or equivalent in a

Qualifications

• Minimum of one year of supervisory experience; experience in a health or social service setting preferred.
• Excellent written and verbal communication skills in English.
• Associate’s degree in social services, home economics, or a related field, or equivalent relevant experience.

Responsibilities

• Coordinate and oversee the interviewing, orientation, and performance management of home care aides.
• Provide direct supervision and support to home care aides, including scheduling, training, and conflict resolution.
• Develop and regularly update individualized home care service plans.
• Ensure aide compliance with care plans and agency standards.
• Monitor and manage a caseload of clients receiving long-term in-home care services.
• Maintain frequent communication with clients, caregivers, case managers, and care team members.
• Support home care aides in delivering preventive care and beneficial services to clients.
• Conduct on-site visits and perform annual evaluations of direct care staff.
• Ensure compliance with electronic visit verification, timekeeping accuracy, and documentation procedures.
• Respond to and appropriately refer telephone calls, emails, and client/caregiver concerns.
• Assist clients, families, and informal supports with empathy and professionalism.
• Facilitate smooth transitions for new clients from intake to ongoing care supervision.
• Maintain accurate and up-to-date client and caregiver records in the care management system.
• Monitor staffing levels and adjust as needed to meet organizational goals.
• Collaborate with leadership and complete tasks or projects as assigned.
• Perform other duties as assigned

Skills

Supervisory experience

Communication skills

Time management

Education

Associate’s degree or equivalent in social services/related field

Job description

Location: FLC Everett Branch 1000 SE Everett Mall Wy Everett WA 98208

Full Life Care is a not-for-profit organization, incorporated in 1980. From the beginning, we have been dedicated to improving the quality of life for adults and their caregivers. We help adults of all ages with chronic illnesses and physical or developmental disabilities regardless of their income. We have an amazing opportunity for a Full Life Care - Homecare Supervisor to join our team! Are you looking for a role where you can have a meaningful impact on the lives of senior individuals? Do you enjoy working in an environment that values you and has opportunities for growth? If so, look no further! Full Life Care, a Transforming Age affiliate is looking for Home Care Supervisor to join our team! This role pays $25.24 per hour and offers great benefits including Medical, Vision, Dental, retirement benefits, generous PTO, and so much more!

Our Home Care Supervisors:

• Coordinate and oversee the interviewing, orientation, and performance management of home care aides


• Provide direct supervision and support to home care aides, including scheduling, training, and conflict resolution


• Develop and regularly update individualized home care service plans


• Ensure aide compliance with care plans and agency standards


• Monitor and manage a caseload of clients receiving long-term in-home care services


• Maintain frequent communication with clients, caregivers, case managers, and care team members


• Support home care aides in delivering preventive care and beneficial services to clients


• Conduct on-site visits and perform annual evaluations of direct care staff


• Ensure compliance with electronic visit verification, timekeeping accuracy, and documentation procedures


• Respond to and appropriately refer telephone calls, emails, and client/caregiver concerns


• Assist clients, families, and informal supports with empathy and professionalism


• Facilitate smooth transitions for new clients from intake to ongoing care supervision


• Maintain accurate and up-to-date client and caregiver records in the care management system


• Monitor staffing levels and adjust as needed to meet organizational goals


• Collaborate with leadership and complete tasks or projects as assigned


• Perform other duties as assigned

What you need to succeed!

• Must be 18 years of age or older


• Associate’s degree in social services, home economics, or a related field, or equivalent relevant experience


• Minimum of one year of supervisory experience; experience in a health or social service setting preferred


• Excellent written and verbal communication skills in English


• Strong organizational, prioritization, and time management skills


• Adaptable, proactive, and comfortable working in a fast-paced, changing environment


• Demonstrated ability to work effectively with diverse individuals and teams


• Reliable transportation, valid driver’s license, and proof of auto insurance


• Ability to travel locally and meet in-person reviews with clients, caregivers, and team members


• Must be able to lift at least 25 lbs and assist with client mobility as needed

Transforming Age is a leading nonprofit organization committed to improving the lives of older adults by integrating housing, community services, technology, philanthropy, and partnerships.