Fulfillment Team Lead: Lead, Coach & Optimize Operations

City Auto Glass, inc.; Albuquerque (NM); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

401(k) with company matching

Medical coverage plans

PTO and company holidays

Tuition reimbursement

Job summary

Safelite Group, Inc. is seeking a Fulfillment Lead to direct daily operational workflow at the Albuquerque site, coordinating tasks and monitoring performance to ensure efficient service delivery.

The role requires strong leadership, safety awareness, and hands-on training of associates in MHE operation, glass-handling methods, and process adherence. You will ensure a secure, clean work area and participate in ongoing training and teamwork.

Qualifications

• Proven leadership and supervision experience in warehouse or fulfillment settings.
• Strong written and verbal communication skills.
• Knowledge of safety protocols and PPE requirements.

Responsibilities

• Direct daily operational workflow and assign tasks.
• Identify risks and implement corrective actions for safe operations.
• Maintain incident reporting and safety compliance.
• Provide MHE training and hands-on coaching on processes and safety.
• Supervise use of equipment like forklifts and reach trucks.

Skills

Leadership

Communication

Safety procedures

MHE awareness

Team coaching

Tools

Forklift

Order picker

Reach truck

Job description

Safelite Group, Inc. is seeking a Fulfillment Lead to direct daily operational workflow at the Albuquerque site, coordinating tasks and monitoring performance to ensure efficient service delivery.

The role requires strong leadership, safety awareness, and hands-on training of associates in MHE operation, glass-handling methods, and process adherence. You will ensure a secure, clean work area and participate in ongoing training and teamwork.