Fulfillment Systems & Solutions Program Manager

Rockwell Automation; Town of Whitestown (NY); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health Insurance including Medical,1

401k

Paid Time off

Parental and Caregiver Leave

Flexible Work Schedule

Job summary

Rockwell Automation is seeking a Fulfillment Systems & Solutions Program Manager to lead a portfolio of fulfillment systems and technology initiatives onsite in Whitestown, IN. You will coordinate solution design, testing, implementation, and post-launch support while driving data governance and operational controls.

The role requires a Bachelor’s degree and 5+ years of experience in warehousing, logistics, or fulfillment environments, with strong SAP and WMS/WCS/WES knowledge.

Qualifications

• Experience leading cross-functional projects or programs.
• Bachelor’s degree in Supply Chain, Engineering, Information Systems, Business, or related field.
• Experience with SAP, WMS/WCS/WES and warehouse automation technologies.

Responsibilities

• Serve as the primary liaison between fulfillment operations, IT, automation teams, 3PL partners, and business stakeholders.
• Translate operational challenges into business requirements and technology solutions.
• Lead cross-functional initiatives involving SAP, WMS, WCS/WES, automation platforms, reporting tools, and system integrations.

Skills

Cross-functional leadership

Process improvement

Stakeholder management

AI-enabled awareness

Problem solving

Education

Bachelor's Degree in Related Field

Bachelor's in Supply Chain/Engineering/Info Systems/Business

Tools

SAP

WMS/WCS/WES

Job description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work.

Position: Fulfillment Systems & Solutions Program Manager

Location

Onsite in Whitestown, IN.

Responsibilities

• Serve as the primary liaison between fulfillment operations, IT, automation teams, 3PL partners, and business stakeholders.
• Translate operational challenges into business requirements, system enhancements, process improvements, and technology solutions.
• Lead cross-functional initiatives involving SAP, WMS, WCS/WES, automation platforms, reporting tools, and system integrations.
• Coordinate solution design, testing, user acceptance testing (UAT), implementation, cutover, and post-launch support activities.
• Drive root-cause analysis and resolution of recurring process, system, data, and integration issues.
• Establish and maintain fulfillment data quality, governance standards, and operational controls.
• Identify opportunities to eliminate manual work through process improvements, automation, and digital solutions.
• Evaluate and advance AI-enabled solutions that improve fulfillment performance, visibility, and decision-making.
• Support multi-site process standardization, technology governance, and deployment of scalable best practices.
• Manage a portfolio of fulfillment systems and technology initiatives, including prioritization, stakeholder alignment, risk management, and status reporting.

Essentials

• Bachelor's Degree in Relevant Field.
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Preferred

• Typically requires a minimum of 5 years of related experience.
• Bachelor's degree in Supply Chain, Engineering, Information Systems, Business, or a related field.
• Experience leading cross-functional projects or programs within warehousing, distribution, logistics, or fulfillment environments.
• Strong knowledge of warehouse operations and fulfillment processes.
• Experience supporting or implementing SAP, Warehouse Management Systems (WMS), and warehouse automation technologies.
• Experience gathering business requirements, developing solutions, and driving initiatives from concept through implementation.
• Experience working across operations, IT, vendors, and business stakeholders to achieve shared objectives.
• Experience with process improvement, systems integration, automation, data governance, or digital transformation initiatives.
• Familiarity with AI-enabled business solutions, reporting platforms, or advanced fulfillment technologies is preferred.
• Background in evaluating complex issues, influencing stakeholders without direct authority, and leading cross-functional initiatives in an evolving environment.

Benefits

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

Diversity & Equality

We are an Equal Opportunity Employer including disability and veterans.

Accommodations

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at [phone].