Fulfillment Supervisor — Thu–Sun Warehouse Lead

WeShip Express; Missouri; Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

We Ship Express in St. Charles, Missouri, is seeking an experienced Fulfillment Supervisor to lead daily warehouse activities and ensure accurate, on-time orders. The role focuses on building strong teams, enforcing safety and quality, and coordinating with operations, sales, and customers.

You'll train staff, manage inventory cycles, drive process improvements, and report on account status. This hands-on leadership position requires 2–4 years in warehousing, strong communication, and a

Qualifications

• 2–4 years of experience in warehouse fulfillment, logistics.
• Strong inventory control and warehouse operations knowledge.
• Proven leadership and team development skills.
• Excellent written and verbal communication skills.
• Experience with WMS and warehouse software systems.

Responsabilités

• Lead and supervise warehouse staff, assigning daily work to drive efficiency and quality.
• Ensure all orders are fulfilled accurately, on time, and in full by prioritizing daily picking and shipping schedules.
• Maintain strict quality control and safety standards throughout fulfillment and packaging processes.
• Serve as the primary point of contact for key customer accounts related to fulfillment operations.
• Prepare and deliver daily account status recaps to customers and internal partners.
• Communicate effectively with operations, sales, and customers regarding timelines, updates, and challenges.
• Identify opportunities for process improvement and proactively recommend solutions.
• Oversee inventory management in partnership with internal teams, ensuring system accuracy, product condition, organization, and reconciliation.
• Collaborate on check-in/check-out, settlements, and inventory control functions to support accurate and efficient operations.
• Support and execute cycle counts, investigate, and resolve inventory discrepancies.
• Partner with the Warehouse Manager on staffing, scheduling, overtime, training, and performance development.
• Train and develop team members on systems, SOPs, and independent task execution.
• Prepare required operational reports and documentation.
• Support policy development and ensure compliance with company procedures.
• Maintain a clean, organized, and safe warehouse environment, including safety training oversight.
• Lead by example and assist with order fulfillment as needed to meet deadlines.
• Perform additional duties and special projects as required to support customer needs and company growth.

Connaissances

Leadership

Warehouse operations

Inventory control

Team development

Communication

Cross-functional collaboration

Problem solving

Safety standards

Bilingual

Independent work

Attention to detail

Outils

WMS

Microsoft Excel

Microsoft Word

Microsoft Outlook

Description du poste

We Ship Express in St. Charles, Missouri, is seeking an experienced Fulfillment Supervisor to lead daily warehouse activities and ensure accurate, on-time orders. The role focuses on building strong teams, enforcing safety and quality, and coordinating with operations, sales, and customers.

You'll train staff, manage inventory cycles, drive process improvements, and report on account status. This hands-on leadership position requires 2–4 years in warehousing, strong communication, and a