Fulfillment Specialist — White-Glove, On-Time Shipping

SingleThread Farms - Restaurant - Inn; Healdsburg (CA); Sur place; USD 30 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical Plan

Dental Plan

Vision Plan

PTO

Employee Dining

Wine Discounts

Family Meal

Educational Opportunities

Career Advancement

Résumé du poste

SingleThread Farms - Restaurant - Inn is seeking a Fulfillment Specialist in Healdsburg to manage order fulfillment for farm store, restaurant, online, and gift orders with precision and care.

You will handle inventory management, packaging procurement, picking, packing, and shipping while coordinating with Farm, Retail, Culinary, CPG, Marketing and Hospitality teams to ensure on-time delivery and presentation aligned with our standards.

Qualifications

• Prior experience in order fulfillment and related operations.
• Experience ordering and managing inventory and supplies.
• Strong attention to detail and presentation.
• Excellent organizational skills and ability to maintain inventory records.
• Comfortable with perishable food products and following food-safety practices.
• Basic computer proficiency and ability to learn order management systems.
• Effective communication and collaboration across teams.
• Reliable, proactive, resourceful, and able to anticipate operational needs.
• Ability to manage multiple orders and deadlines in a fast-paced environment.
• Strong hospitality mindset and customer experience focus.
• Experience with Shopify order fulfillment is a plus.

Responsabilités

• Pick, pack, and prepare orders accurately and on time.
• Provide white-glove packing and shipping with attention to detail and hospitality standards.
• Inspect products before packing for quality and freshness.
• Choose appropriate packaging based on product and fragility.
• Follow food-safety and cold-chain procedures for perishables.
• Print labels, coordinate carrier pickups, and track shipments.
• Ensure packing slips and inserts are included.
• Maintain accurate inventory levels and monitor stock on hand.
• Order and manage packaging materials and supplies.
• Coordinate replenishment of retail and fulfillment supplies within budgets.
• Receive, inspect, label, store incoming products and materials.
• Maintain organized storage areas and clear labeling.
• Conduct regular inventory counts and reconcile discrepancies.
• Maintain appropriate par levels to avoid interruptions.
• Collaborate with Farm, Retail, Culinary, CPG, Marketing, Hospitality and leadership teams.
• Coordinate with Farm on harvest availability and fulfillment requirements.
• Partner with Culinary and CPG on product launches and packaging needs.
• Communicate inventory constraints and upcoming seasonal demand.
• Support cross-functional projects and special fulfillment initiatives.
• Maintain a clean, organized packing area and respond to internal inquiries sobre order status.
• Identify opportunities to improve fulfillment processes and customer experience.
• Support seasonal spikes and high-volume initiatives.

Connaissances

Order fulfillment

Inventory management

Warehouse operations

Shipping/receiving

Retail

E-commerce

Customer service

Shopify

Outils

Shopify

Description du poste

SingleThread Farms - Restaurant - Inn is seeking a Fulfillment Specialist in Healdsburg to manage order fulfillment for farm store, restaurant, online, and gift orders with precision and care.

You will handle inventory management, packaging procurement, picking, packing, and shipping while coordinating with Farm, Retail, Culinary, CPG, Marketing and Hospitality teams to ensure on-time delivery and presentation aligned with our standards.