Fulfillment Expert — Fast-Paced Ops & Guest Experience

Target; Daly City (CA); On-site; USD 23,000 - 33,000; Full time

Job summary

Target is hiring a Fulfillment Expert in Daly City, CA to help guests get what they want, when they want it, through accurate picking, packing, and delivery for digital orders. You will work in a fast-paced store environment focusing on customer service and operational efficiency.

The role requires a welcoming attitude, adaptability to technology, and the ability to juggle multiple tasks while maintaining high quality. Training and safety guidelines are emphasized.

Qualifications

• Must be at least 18 years of age or older.
• Welcoming and helpful attitude toward all guests and other team members.
• Learn and adapt to current technology needs.
• Work both independently and with a team.
• Resolve guest questions immediately.
• Attention to detail and follow a multi-step processes.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

Responsibilities

• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
• Create a welcoming experience by greeting guests as you are completing your daily tasks.
• When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
• Thank guests and let them know we’re happy they chose to shop at Target.
• Select items for order pickup, drive up and ship to home for digital guest orders.
• Accurately put on hold all order pickup and drive-up orders.
• Properly prepare, pack and sort guest orders for shipment using correct materials.
• Deliver quality and accuracy with each order while meeting timeliness goals.
• Maintain your workspace and supplies; keep equipment and designated areas organized and supplies in stock.
• Properly use equipment while following safety best practices.
• Follow all safety guidelines, operating procedures, product freshness and quality standards; follow food safety guidelines when handling, displaying and/or storing food items.
• Always demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
• All other duties based on business needs

Skills

Customer service

Teamwork

Adaptability

Problem solving

Attention to detail

Cash handling

Job description

Target is hiring a Fulfillment Expert in Daly City, CA to help guests get what they want, when they want it, through accurate picking, packing, and delivery for digital orders. You will work in a fast-paced store environment focusing on customer service and operational efficiency.

The role requires a welcoming attitude, adaptability to technology, and the ability to juggle multiple tasks while maintaining high quality. Training and safety guidelines are emphasized.