Fulfillment Specialist — Safety-Certified & Customer-Driven

Lowe's Companies, Inc.; Amherst (NH); On-site; USD 21,000 - 26,000; Full time

Job summary

Lowe's Companies, Inc. in Amherst, NH is seeking staff to pick, stage, inspect, and fulfill customer orders with a strong emphasis on safety and accuracy. You will deliver quality service, validate orders, and connect customers with the right associates to ensure a smooth shopping experience.

The role requires operating powered equipment certification and adherence to safety policies, while supporting inventory accuracy and daily store operations with teamwork and clear communication.

Qualifications

• 6 Months of experience using a computer to input, access, modify or output information.
• 6 Months of experience using common retail technology such as smartphones and tablets.
• Powered Equipment Certification required; counterbalance forklift, order picker and narrow aisle reach truck.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or GED

Tools

Powered Equipment Certification: Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. in Amherst, NH is seeking staff to pick, stage, inspect, and fulfill customer orders with a strong emphasis on safety and accuracy. You will deliver quality service, validate orders, and connect customers with the right associates to ensure a smooth shopping experience.

The role requires operating powered equipment certification and adherence to safety policies, while supporting inventory accuracy and daily store operations with teamwork and clear communication.