Fulfillment Specialist: Precise Picks & Customer Care

Lowe's Companies, Inc.; Mebane (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Lowe's is seeking a warehouse associate to pick, stage, and fulfill customer orders with accuracy and timeliness. You will operate powered equipment, validate orders, and assist customers by directing them to appropriate associates.

You will support inventory accuracy, follow safety protocols, and collaborate with leadership to resolve issues, while maintaining a customer-first attitude and teamwork across shifts.

Qualifications

• Basic computer use to input, access, modify, or output information.
• Experience with common retail tech such as smartphones and tablets.
• Certification for powered equipment (Forklift, Order Picker, Reach Truck) required or obtained.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service and validate orders, answer questions, and connect customers with associates.
• Operate and maintain powered equipment certification and follow safety requirements.
• Support inventory accuracy using the Orders App and SIMS compliance.
• Complete administrative, maintenance, and readiness tasks and report safety or theft concerns.
• Maintain customer-first mindset with strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

Basic computer use

Retail technology

Powered equipment operation

Education

High school diploma or GED

Tools

Counterbalance Forklift Certification

Order Picker Certification

Narrow Aisle Reach Truck Certification

Job description

Lowe's is seeking a warehouse associate to pick, stage, and fulfill customer orders with accuracy and timeliness. You will operate powered equipment, validate orders, and assist customers by directing them to appropriate associates.

You will support inventory accuracy, follow safety protocols, and collaborate with leadership to resolve issues, while maintaining a customer-first attitude and teamwork across shifts.