Fulfillment Specialist: Forklift-Certified & Customer-Focused

Lowe's Companies, Inc.; Wentzville (MO); Hybrid; USD 32,000 - 40,000; Full time

Job summary

Lowe’s Companies, Inc. is seeking candidates in Missouri for a role focused on picking, staging, and fulfilling customer orders with a strong emphasis on safety and accuracy.

You will operate powered equipment, assist customers, and collaborate with store leadership to maintain inventory integrity. The position requires basic computer use, familiarity with retail tech, and certification in counterbalance forklift, order picker, or narrow-aisle reach truck (or willingness to obtain).

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology (smartphones/tablets).
• Powered equipment certification required (Forklift, Order Picker, Narrow Aisle Reach Truck); must be obtained if not already certified.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer basics

Retail tech experience

Forklift certification (required)

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe’s Companies, Inc. is seeking candidates in Missouri for a role focused on picking, staging, and fulfilling customer orders with a strong emphasis on safety and accuracy.

You will operate powered equipment, assist customers, and collaborate with store leadership to maintain inventory integrity. The position requires basic computer use, familiarity with retail tech, and certification in counterbalance forklift, order picker, or narrow-aisle reach truck (or willingness to obtain).