Fulfillment Specialist - Forklift Certified & Customer Focused

Lowe's; Destin (FL); On-site; USD 29,000 - 42,000; Full time

Job summary

Lowe's in Destin, FL is seeking a customer-focused associate to pick, stage, inspect, and fulfill orders, while maintaining safe and organized work areas. You will use store technology to verify orders and communicate with customers and teammates.

The role requires experience with basic computer use, familiarity with retail tech, and current forklift/order picker/narrow-aisle certifications or the ability to obtain them. A strong emphasis on safety and teamwork is essential.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Teamwork

Safety awareness

Computer usage

Education

High school diploma or GED

Tools

Forklift Certification

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's in Destin, FL is seeking a customer-focused associate to pick, stage, inspect, and fulfill orders, while maintaining safe and organized work areas. You will use store technology to verify orders and communicate with customers and teammates.

The role requires experience with basic computer use, familiarity with retail tech, and current forklift/order picker/narrow-aisle certifications or the ability to obtain them. A strong emphasis on safety and teamwork is essential.