Fulfillment Specialist — Forklift Certified & Customer-First

Lowe's; Pocatello (ID); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Lowe's is hiring for a fulfillment-focused associate in Idaho. You will pick, stage, inspect, and fulfill customer orders accurately, while maintaining clean, safe staging areas. The role emphasizes excellent service, asking questions, and connecting customers with the right associates when needed.

You will operate and certify powered equipment, follow safety rules, and support inventory accuracy using the Orders App. A strong customer-first mindset and teamwork are essential to daily success.

Qualifications

• 6 months of experience using a computer to input, access, modify or output information.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker and Narrow Aisle Reach Truck required (must be obtained if not already).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, maintaining safe, organized staging areas.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App and maintaining SIMS compliance, assisting in resolving short picks with leadership.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, reporting safety or theft concerns promptly.
• Achieve daily goals with a customer-first mindset and strong teamwork.
• May be assigned other duties to support business needs.

Skills

Customer service

Retail technology

Safety awareness

Communication

Education

High school diploma or GED

Tools

Forklift certification

Job description

Lowe's is hiring for a fulfillment-focused associate in Idaho. You will pick, stage, inspect, and fulfill customer orders accurately, while maintaining clean, safe staging areas. The role emphasizes excellent service, asking questions, and connecting customers with the right associates when needed.

You will operate and certify powered equipment, follow safety rules, and support inventory accuracy using the Orders App. A strong customer-first mindset and teamwork are essential to daily success.