Fulfillment Specialist - Forklift Certified & Customer-First

Lowe's; Paramus (NJ); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Life and Disability insurance

Paid time off

401(k) Retirement account with company

Lowe’s Associate Discount

Job summary

Lowe’s in Paramus, NJ is seeking an associate to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness. You’ll deliver friendly service, validate orders, and connect customers with the right associates when needed.

Responsibilities include operating powered equipment after certification, supporting inventory accuracy with the Orders App, and maintaining a safe, organized workspace. A customer-first mindset and teamwork are essential.

Qualifications

• 6 months of experience using a computer to input, access, modify, or output information.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck required (must be obtained if not already certified).
• High school diploma or GED preferred.
• 6 months of retail experience preferred.
• 6 months of experience in customer service or product fulfillment at a home improvement retailer in related departments.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Basic computer skills

Retail tech experience

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe’s in Paramus, NJ is seeking an associate to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness. You’ll deliver friendly service, validate orders, and connect customers with the right associates when needed.

Responsibilities include operating powered equipment after certification, supporting inventory accuracy with the Orders App, and maintaining a safe, organized workspace. A customer-first mindset and teamwork are essential.