Fulfillment Specialist: Forklift Certified & Customer-First

Lowe's Companies, Inc.; Bessemer (AL); Hybrid; USD 32,000 - 38,000; Full time

Job summary

Lowe’s is hiring a Warehouse Associate in Alabama to pick, stage, inspect, and fulfill customer orders with accuracy and safety. You will maintain clean staging areas and ensure on-time delivery while using the Orders App to support inventory accuracy.

Responsibilities include operating certified equipment, assisting customers with product questions, and collaborating with team members to resolve short picks. This role requires safety-consciousness and reliable teamwork.

Qualifications

• 6 months of experience using a computer to input, access, modify, or output information.
• 6 months of experience using common retail technology, such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer experience

Retail technology experience

Education

High school diploma or GED

Tools

Powered Equipment Certification: Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck

Job description

Lowe’s is hiring a Warehouse Associate in Alabama to pick, stage, inspect, and fulfill customer orders with accuracy and safety. You will maintain clean staging areas and ensure on-time delivery while using the Orders App to support inventory accuracy.

Responsibilities include operating certified equipment, assisting customers with product questions, and collaborating with team members to resolve short picks. This role requires safety-consciousness and reliable teamwork.