Fulfillment Specialist: Forklift-Certified & Customer-Driven

Lowe's Companies, Inc.; Willoughby (OH); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Lowe’s Companies, Inc. is hiring for a Customer Fulfillment Associate. You will pick, stage, inspect, and fulfill customer orders accurately, maintaining safe staging areas and strong inventory practices.

You will deliver high-level service by validating orders and directing customers to the right associates, while operating powered equipment and ensuring safety compliance. This role emphasizes teamwork and reliability.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 months of experience using common retail technology (smartphones, tablets)
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck (Required; must be obtained if not already certified)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by validating orders and connecting customers with the right associates.

Skills

Computer skills

Customer service

Teamwork

Safety awareness

Education

High school diploma or GED

Tools

Forklift certification

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe’s Companies, Inc. is hiring for a Customer Fulfillment Associate. You will pick, stage, inspect, and fulfill customer orders accurately, maintaining safe staging areas and strong inventory practices.

You will deliver high-level service by validating orders and directing customers to the right associates, while operating powered equipment and ensuring safety compliance. This role emphasizes teamwork and reliability.