Fulfillment Specialist: Forklift-Certified & Customer-Driven

Lowe's; Marquette (MI); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Lowe's in the United States is seeking team members for in-store fulfillment roles focused on accurate order picking, staging, and customer assistance. Responsibilities include verifying orders, using powered equipment, and maintaining a clean, safe work area while collaborating with leadership and fellow associates.

The position emphasizes safety training, equipment certification, and a customer-first mindset to ensure high-quality service and timely delivery of items.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered equipment certification required: counterbalance forklift, order picker, and narrow aisle reach truck (must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer basics

Retail tech usage

Education

High school diploma or GED

Tools

Forklift certification

Order picker

Narrow aisle reach truck

Job description

Lowe's in the United States is seeking team members for in-store fulfillment roles focused on accurate order picking, staging, and customer assistance. Responsibilities include verifying orders, using powered equipment, and maintaining a clean, safe work area while collaborating with leadership and fellow associates.

The position emphasizes safety training, equipment certification, and a customer-first mindset to ensure high-quality service and timely delivery of items.