Fulfillment Specialist - Forklift-Certified & Customer-Driven

Lowe's; Akron (OH); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Lowe's in Akron, OH is seeking a warehouse team member to fulfill customer orders with accuracy and speed. You will pick and stage items, validate orders, answer questions, and connect customers with the right associates while keeping areas clean and safe.

Qualifications include basic computer skills, familiarity with retail tech, and powered equipment certifications (Forklift, Order Picker, Narrow Aisle Reach Truck) with training provided. Teamwork and safety come first.

Qualifications

• 6 months of computer experience including inputting, accessing, modifying information
• 6 months of experience with common retail technology such as smartphones and tablets
• Powered Equipment Certification is required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck) or must be obtained

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Basic computer skills

Retail technology experience

Education

High school diploma or GED

Tools

Counterbalance Forklift Certification

Order Picker Certification

Narrow Aisle Reach Truck Certification

Job description

Lowe's in Akron, OH is seeking a warehouse team member to fulfill customer orders with accuracy and speed. You will pick and stage items, validate orders, answer questions, and connect customers with the right associates while keeping areas clean and safe.

Qualifications include basic computer skills, familiarity with retail tech, and powered equipment certifications (Forklift, Order Picker, Narrow Aisle Reach Truck) with training provided. Teamwork and safety come first.