Fulfillment Specialist - Forklift Certified

Lowe's; Dickson City (Lackawanna County); On-site; USD 21,000 - 29,000; Full time

Job summary

Lowe's in Dickson City, PA is hiring a customer-focused associate responsible for picking, staging, inspecting, and fulfilling customer orders accurately and on time, while keeping staging areas clean, organized, and safe.

You will deliver excellent service by selecting high-quality items, validating orders, answering questions, and connecting customers with the right associates when needed, using retail tech and handheld devices.

Qualifications

• 6 months of computer use (inputting, accessing, modifying data)
• 6 months of experience with common retail tech (phones, tablets)
• Powered equipment certification: Counterbalance forklift, order picker, reach truck (Required)

Responsibilities

• Pick, stage, inspect and fulfill customer orders accurately and on time
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates
• Operate and maintain powered equipment and follow safety requirements
• Support inventory accuracy using the Orders App and SIMS, and coordinate with leadership to resolve short picks
• Complete administrative, maintenance, and readiness tasks (audits, order follow-ups, locker management) and report safety or theft concerns
• Achieve daily duties with a customer-first mindset and strong communication and teamwork
• May be assigned other duties to support business needs

Skills

Computer literacy

Retail technology experience

Customer service

Education

High school diploma or GED

Tools

Counterbalance Forklift certification

Order Picker certification

Narrow Aisle Reach Truck certification

Job description

Lowe's in Dickson City, PA is hiring a customer-focused associate responsible for picking, staging, inspecting, and fulfilling customer orders accurately and on time, while keeping staging areas clean, organized, and safe.

You will deliver excellent service by selecting high-quality items, validating orders, answering questions, and connecting customers with the right associates when needed, using retail tech and handheld devices.