Fulfillment Specialist - Forklift Certified

Lowe's; Brockton (MA); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Life and Disability insurance

Paid time off

401(k) Retirement account with company

Tuition assistance

Associate Discount

Annual bonuses (eligibility)

Employee Stock Purchase Plan (ESPP)

Deferred compensation plan

Job summary

Lowe's in Brockton, MA is hiring for a Fulfillment Associate. You will pick, stage and fulfill customer orders, ensuring accuracy and a clean, safe staging area.

The role requires powered equipment certification and basic familiarity with retail technology, focusing on customer service and teamwork. They offer comprehensive benefits including health, vision, dental insurance, 401(k) with match, paid time off, tuition assistance, and associate discounts.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail technology familiarity

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's in Brockton, MA is hiring for a Fulfillment Associate. You will pick, stage and fulfill customer orders, ensuring accuracy and a clean, safe staging area.

The role requires powered equipment certification and basic familiarity with retail technology, focusing on customer service and teamwork. They offer comprehensive benefits including health, vision, dental insurance, 401(k) with match, paid time off, tuition assistance, and associate discounts.