Fulfillment Specialist: Customer-First, Forklift-Certified

Lowe's; Saint Charles (MO); On-site; USD 19,000 - 25,000; Full time

Job summary

Lowe’s is hiring for an on-site associate to pick, stage, and fulfill customer orders with a strong focus on service and accuracy. You will answer questions, connect customers with the right associates, and maintain safe, organized staging areas.

The role requires basic computer and mobile device use, and certification in powered equipment or willingness to obtain it. Competitive starting pay and opportunities for growth are available.

Qualifications

• Must have at least 6 months of computer use (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology (smartphones, tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck (required or obtainable).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by helping customers choose items and directing them to the right associates.
• Operate and certify powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App and SIMS compliance.
• Perform audits, order follow-ups, locker management, and report safety or theft concerns.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Tools

Orders App

SIMS compliance

Forklift/Order Picker certification

Job description

Lowe’s is hiring for an on-site associate to pick, stage, and fulfill customer orders with a strong focus on service and accuracy. You will answer questions, connect customers with the right associates, and maintain safe, organized staging areas.

The role requires basic computer and mobile device use, and certification in powered equipment or willingness to obtain it. Competitive starting pay and opportunities for growth are available.