Fulfillment Specialist | Certified Forklift Operator

Lowe's; Richmond (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Life and Disability insurance

Paid time off

Job summary

Lowe’s is seeking a Warehouse Associate to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness. You will operate powered equipment and uphold safety standards while supporting inventory and daily store operations.

Join a team focused on customer service, teamwork, and compliant processes. The role includes varied duties to support store needs and ensure high-quality service to customers.

Qualifications

• 6 Months of Experience using a computer
• 6 Months of Experience using common retail technology, such as smart phones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer experience

Retail technology

Customer service mindset

Education

High school diploma or GED

Tools

Powered equipment certification

Job description

Lowe’s is seeking a Warehouse Associate to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness. You will operate powered equipment and uphold safety standards while supporting inventory and daily store operations.

Join a team focused on customer service, teamwork, and compliant processes. The role includes varied duties to support store needs and ensure high-quality service to customers.