Fulfillment Specialist

Fastenal; Wooster (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

Fastenal in Wooster, OH is seeking a part-time Fulfillment Specialist to accurately pick, pack, and prepare customer orders for shipment or pickup. The role emphasizes labeling, organizing, and safe handling of products on a fast-paced warehouse floor.

You'll assist with inventory counts, stocking shelves, and maintaining clean storage areas while coordinating with sales and warehouse teams. Basic customer service at the counter and operating company systems to track orders are also part of

Qualifications

• Packing and order preparation tasks.
• Customer service with internal and external stakeholders.
• Inventory control to support stocking, tracking, and replenishment.
• Sales support for order inquiries and product availability.
• Attention to detail and following procedures.
• Comfort with basic computer systems or handheld devices.
• Ability to lift/move materials safely and work in a warehouse.
• Reliable attendance and teamwork with safety focus.

Responsibilities

• Accurately picking, packing, and preparing customer orders for shipment or pickup.
• Labeling, organizing, and handling products safely.
• Assist with inventory counts and stocking shelves.
• Maintain clean, orderly storage areas to support efficient operations.
• Provide basic customer service at the counter when needed.
• Coordinate with sales and warehouse teams; use company systems to track orders.

Skills

Packing

Order prep

Customer service

Inventory management

Sales support

Attention to detail

Computer systems

Safety & lifting

Job description

Company Description

Fastenal is a supply chain partner focused on helping organizations strengthen their operations through truly local service and comprehensive inventory management solutions. The company supports customers ranging from businesses aiming to streamline their processes to campuses planning for the future. Fastenal offers the world’s largest industrial vending program and tailored inventory control services designed to save time and reduce costs. In a world of frequent disruptions, Fastenal emphasizes reliability, efficiency, and long-term partnership with its customers.

Role Description

The Fulfillment Specialist role at Fastenal is a part-time, on‑site position based in Wooster, OH. This role involves accurately picking, packing, and preparing customer orders for shipment or pickup, ensuring products are labeled, organized, and handled safely. The Fulfillment Specialist will assist with inventory counts, stocking shelves, and maintaining clean, orderly storage areas to support efficient operations. Daily responsibilities may also include basic customer service at the counter, coordinating with sales and warehouse teams, and using company systems to track orders and inventory. This position requires consistent attention to detail, adherence to safety standards, and reliable, timely work habits.

Qualifications

• Ability to perform accurate Packing and order preparation tasks.
• Strong Customer Service skills for interacting with internal and external stakeholders.
• Competence in Inventory Management and Inventory Control to support stocking, tracking, and replenishment.
• Basic Sales support skills, such as assisting with order inquiries and product availability.
• Attention to detail, organizational skills, and ability to follow standardized procedures.
• Comfort with using basic computer systems or handheld devices for order and inventory processing.
• Ability to lift and move materials safely, stand for extended periods, and work in a warehouse environment.
• Reliable attendance, strong teamwork skills, and commitment to workplace safety.