Field Service Technician/Driver

Fastenal; Honolulu (HI); On-site; USD 42,000 - 66,000; Full time

Job summary

Fastenal in Denton, TX is seeking a Field Service Technician/Driver to install, service and test FMI devices, traveling to customer facilities in a company vehicle. You will provide world-class customer service, train customers, and ensure safety and quality in every task.

This full-time role demands mechanical and electrical aptitude, strong communication, and the ability to work independently or with a team, while supporting Fastenal's values of ambition, innovation, integrity and teamwork.

Qualifications

• Possess a current full valid driver’s license and meet Fastenal driving record requirements.
• Be 18 years of age or older.
• Possess a Health Card or have the ability to obtain one.
• Meet Fastenal driving record requirements and DOT Hours-of-Service.
• Be willing to drive interstate routes across state lines.
• Excellent written and oral communication skills.
• Proficient in computer skills.
• Demonstrate strong problem-solving and decision-making abilities.
• Learn and perform multiple tasks in a fast-paced environment.
• Highly motivated, self-directed and customer-service oriented.
• Work independently as well as in a team environment.
• Demonstrate strong organization and prioritizing abilities.
• Uphold Fastenal's values: ambition, innovation, integrity and teamwork.
• Be willing to travel with overnights required.
• Be willing to work a flexible schedule.
• Lifting up to 70 lbs; pass drug screen where required.

Responsibilities

• Travel to various Fastenal locations and customer facilities to install and service FMI devices.
• Assemble, clean, recondition and test devices using work instructions.
• Test and repair mechanical and electrical components of the devices.
• Train customers on device and software usage.
• Complete checklists to ensure process steps are followed.
• Communicate with the department manager and Fastenal team members.
• Maintain a clean and safe work environment; comply with safety regulations.

Skills

Communication

Computer skills

Problem-solving

Organization

Teamwork

Customer service

Motivation

Willingness to travel

Multitasking

Self-directed

Job description

Field Service Technician/Driver

Fastenal – 3833 Airport Rd, Denton, TX 76207 – TX500 Travelling Store

Full-time – Monday to Friday, 7:00am – 5:00pm

Overview

As a Full-time Field Service Technician/Driver, you will work in our regional FMI (Fastenal Managed Inventory) Technology Service Centers and customer facilities, performing installation, service, repair and removal activities associated with our industrial vending, bin systems and other FMI technology devices. You will use a company delivery vehicle to travel throughout the region performing duties. You will provide world class customer service, support and quality to the Fastenal Team and our customers.

Responsibilities

• Travel to various Fastenal locations and customer facilities to install and service FMI technology devices
• Assemble, clean, recondition and test devices using work instructions
• Test and repair mechanical and electrical components of the devices
• Train customers on the use of devices and software
• Complete checklists to ensure all process steps are followed
• Communicate with the department manager and Fastenal team members
• Maintain a clean and safe work environment
• Comply with safety regulations

Required Position Qualifications

• Possess a current full valid driver’s license issued in the country where the job is located, including successful completion of any applicable graduated license program for your state or province, and meet Fastenal driving record requirements to use a company vehicle
• Be 18 years of age or older, due to the nature of work
• Possess a current Health Card or have the ability to obtain one
• Meet Fastenal driving record requirements
• Maintain DOT regulated Driver Hours-of- Service
• Be willing to drive interstate routes across state lines
• Have excellent written and oral communication skills
• Be proficient in computer skills
• Exhibit strong problem-solving, deductive reasoning and decision-making skills
• Be able to learn and perform multiple tasks in a fast-paced environment
• Be highly motivated, self-directed and customer-service oriented
• Work independently as well as in a team environment
• Demonstrate strong organization, planning and prioritizing abilities
• Demonstrate Fastenal's core values of ambition, innovation, integrity and teamwork
• Be willing to travel with overnights required
• Be willing to work a flexible schedule
• Lift, slide, carry and lower packages that typically weigh up to 70lbs
• Pass the required drug screen (applicable in the US, Puerto Rico and Guam only)

Preferred Position Qualifications

• Mechanically inclined
• Possess driving experience

About Us

Since 1967, Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we’ve expanded across the world, we’ve retained a core belief in people and their ability to accomplish remarkable things – if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders. As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won’t find a better fit than Fastenal.