Fulfillment & Outbound Leader - On-Site Logistics

powerpak; Congers (NY); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid holidays

Job summary

PowerPak is seeking a Fulfillment & Outbound Manager to own end-to-end order fulfillment at the Congers, NY distribution center. You will lead three direct reports and hourly staff to ensure orders are picked, packed, and dispatched accurately and on time, coordinating with fleet drivers and carriers to meet delivery commitments.

The ideal candidate has 5+ years in warehouse operations and a proven track record in DIFOT and order accuracy, with strong leadership and WMS/ERP proficiency.

Qualifications

• 5+ years in warehouse or distribution operations, including fulfillment and outbound/shipping.
• 2+ years leading teams, including supervisors or leads.
• Proven record of hitting DIFOT and order-accuracy targets.
• Experience coordinating fleet drivers and third-party carriers.
• Proficiency with WMS/ERP systems and the ability to learn new tools quickly.

Responsibilities

• Lead fulfillment operations: picking, packing, and order accuracy across shifts.
• Manage outbound logistics: routing, dispatch, fleet drivers, and third-party carriers to meet delivery commitments cost-effectively.
• Supervise, coach, and develop three direct reports and the hourly team beneath them, including scheduling, performance management, and succession.
• Own DIFOT and order‑accuracy performance. Monitor, report, and drive corrective action.
• Solve operational problems quickly and make sound day-to-day decisions.
• Maintain a safe, organized, and compliant fulfillment and outbound floor.
• Partner with receiving, inventory, purchasing, sales, and customer service to keep orders flowing.
• Drive continuous improvement of workflows, layout, and labor planning as volume scales.

Skills

Warehouse operations

Team leadership

Process improvement

WMS/ERP systems

Communication

Education

Associate's or Bachelor's degree in Logistics

Tools

NetSuite

SNAP WMS

Descartes

Samsara

Job description

PowerPak is seeking a Fulfillment & Outbound Manager to own end-to-end order fulfillment at the Congers, NY distribution center. You will lead three direct reports and hourly staff to ensure orders are picked, packed, and dispatched accurately and on time, coordinating with fleet drivers and carriers to meet delivery commitments.

The ideal candidate has 5+ years in warehouse operations and a proven track record in DIFOT and order accuracy, with strong leadership and WMS/ERP proficiency.