Fulfillment Lead - Multi-Channel Warehouse Ops

SCC Saddle Creek Corporation; Buena Park (CA); On-site; USD 70,000 - 76,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

HSA

Annual bonus

401(k) match

Paid vacation & holidays

Life insurance

Short-term disability

Tuition reimbursement

Career development

Job summary

Saddle Creek Logistics Services in Buena Park, CA is seeking a Fulfillment Supervisor to lead a 10–20 person team in a fast-paced multi-client fulfillment operation. You will oversee receiving, picking, packing, shipping, and returns, while partnering with client teams to meet service levels and drive operational excellence.

The ideal candidate has 2+ years of leadership in warehousing, hands-on omni-channel fulfillment, and strong WMS/OMS experience, plus solid communication and problem-solving

Qualifications

• 2+ years of leadership experience in warehouse or fulfillment operations.
• Hands-on experience supporting B2C/B2B omni-channel fulfillment.
• Strong knowledge of order fulfillment processes and SLAs.
• Experience using WMS/OMS systems and reporting.
• Excellent communication and teamwork abilities.
• Proven problem-solving and decision-making skills.
• Thrives in a fast-paced, safety-focused environment.
• Strong organization and follow-up skills; can multitask.
• Proficiency with MS Office and warehouse technology.

Responsibilities

• Lead, coach, and develop a team of 10–20 hourly associates in a busy warehouse.
• Support multiple fulfillment channels including B2C, B2B, and omni-channel.
• Oversee receiving, putaway, picking, packing, quality checks, staging, shipping, returns.
• Partner with internal teams and clients to meet service levels.
• Drive productivity, accuracy, on-time shipping, and cost control.
• Monitor KPIs: fill rate, pick accuracy, inventory accuracy, on-time shipments.
• Use WMS/OMS data to identify gaps and guide daily decisions.
• Promote LEAN, continuous improvement, and accountability.
• Maintain clean, safe work environment aligned with safety goals.
• Communicate priorities and performance updates clearly.
• Conduct performance reviews and development conversations.

Skills

Leadership

WMS/OMS

Order fulfillment

Communication

Problem solving

Multitasking

MS Office

Education

Bachelor’s Degree in Supply Chain/Logistics

Tools

WMS/OMS reporting

Excel

Barcode systems

Job description

Saddle Creek Logistics Services in Buena Park, CA is seeking a Fulfillment Supervisor to lead a 10–20 person team in a fast-paced multi-client fulfillment operation. You will oversee receiving, picking, packing, shipping, and returns, while partnering with client teams to meet service levels and drive operational excellence.

The ideal candidate has 2+ years of leadership in warehousing, hands-on omni-channel fulfillment, and strong WMS/OMS experience, plus solid communication and problem-solving