Fulfillment & Operations Area Manager - Lead & Elevate Teams

Amazon; Aurora (IL); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon in Aurora, IL is seeking an Area Manager to lead a team of hourly associates, drive safety, quality and productivity, and meet customer delivery expectations. You will engage your team during shifts to ensure performance and adherence to schedules, while coordinating with Safety, Engineering, Loss Prevention and HR to align on objectives.

This role requires flexibility to work various shifts, lifting up to 49 pounds, standing for long periods, and working in environments with variable

Qualifications

• 2+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• 1+ years of performance metrics, process improvement or lean techniques experience
• Experience managing a team of 20+ employees
• Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)
• Excellent customer service, communication, and interpersonal skills
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

People management

Customer service

Communication

Interpersonal skills

Process improvement

Lean methodologies

Education

Bachelor's degree or equivalent

Bachelor’s or Master’s degree in Engineering/Operations/Supply Chain/Logistics

Job description

Amazon in Aurora, IL is seeking an Area Manager to lead a team of hourly associates, drive safety, quality and productivity, and meet customer delivery expectations. You will engage your team during shifts to ensure performance and adherence to schedules, while coordinating with Safety, Engineering, Loss Prevention and HR to align on objectives.

This role requires flexibility to work various shifts, lifting up to 49 pounds, standing for long periods, and working in environments with variable