Fulfillment Operations Area Manager

Amazon Inc.; Hazle Township (PA); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon.com Services LLC in Hazle Township, PA is seeking an Area Manager to lead a team of hourly workers and drive safety, quality, and delivery performance. You will collaborate with Safety, Engineering, Loss Prevention, and HR to meet business objectives and develop plans to deliver on-time customer orders.

Requirements include 2+ years in people management, a bachelor’s degree or equivalent, and the ability to work flexible shifts including nights and weekends.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Flex schedule including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques.
• Experience managing a team of 20+ employees.
• Experience with Lean, Kaizen, and/or Six Sigma.
• Excellent customer service, communication, and interpersonal skills.
• Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or related field.
• Industry experience in distribution environments.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives
• Lift up to 49 pounds and stand/walk up to 12 hours
• Work in noise, temperature, and weather variations at delivery stations
• Continuously climb and descend stairs where applicable

Skills

Excellent customer service

Communication

Interpersonal skills

Leadership experience

Lean process improvement

Kaizen / Six Sigma

Education

Bachelor's degree or equivalent

Bachelor's or Master’s in Engineering/Operations/Supply Chain or related field

Job description

Amazon.com Services LLC in Hazle Township, PA is seeking an Area Manager to lead a team of hourly workers and drive safety, quality, and delivery performance. You will collaborate with Safety, Engineering, Loss Prevention, and HR to meet business objectives and develop plans to deliver on-time customer orders.

Requirements include 2+ years in people management, a bachelor’s degree or equivalent, and the ability to work flexible shifts including nights and weekends.