Fulfillment Expert — Flexible Shifts & Guest Service

Target; Honolulu (HI); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

ADA accommodations

Training and development

Competitive benefits

Job summary

Target is hiring a Fulfillment Expert to help guests by fulfilling online orders and keeping the store running smoothly. You will assist with picking, packing and preparing orders, greet guests, and ensure accuracy and timely service in a fast-paced environment.

Training is provided to learn tools and processes for digital demand, while maintaining safety and quality standards. This role offers growth within a dynamic retail setting with a focus on guest satisfaction.

Qualifications

• Must be at least 18 years of age or older.
• Welcoming and helpful attitude toward all guests and other team members.
• Learn and adapt to current technology needs.
• Work both independently and with a team.
• Resolve guest questions immediately.
• Attention to detail and follow a multi-step processes.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

Responsibilities

• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
• Create a welcoming experience by greeting guests as you are completing your daily tasks.
• When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
• Thank guests and let them know we’re happy they chose to shop at Target.
• Select items for order pickup, drive up and ship to home for digital guest orders.
• Accurately put on hold all order pickup and drive-up orders.
• Properly prepare, pack and sort guest orders for shipment using correct materials.
• Deliver quality and accuracy with each order while meeting timeliness goals.
• Maintain your workspace and supplies; keep equipment and designated areas organized and supplies in stock.
• Properly use equipment while following safety best practices.
• Follow all safety guidelines, operating procedures, product freshness and quality standards; follow food safety guidelines when handling, displaying and/or storing food items.
• Always demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
• All other duties based on business needs

Skills

Guest interaction

Teamwork

Flexibility

Customer service

Problem solving

Attention to detail

Job description

Target is hiring a Fulfillment Expert to help guests by fulfilling online orders and keeping the store running smoothly. You will assist with picking, packing and preparing orders, greet guests, and ensure accuracy and timely service in a fast-paced environment.

Training is provided to learn tools and processes for digital demand, while maintaining safety and quality standards. This role offers growth within a dynamic retail setting with a focus on guest satisfaction.