Fulfillment & Customer Care Associate — Truck Unloader

Kohl's; Brandon (FL); Presencial; USD 16 000 - 23 000; Tempo integral

Resumo da oferta

Kohl’s Brandon, FL is hiring a store associate to deliver excellent customer service and ensure smooth store operations. You will process freight, replenish stock, and support omni-channel fulfillment while greeting customers and assisting with products and services.

No retail experience is required and you must be 16 years or older with flexible availability across days, nights, weekends and holidays. Training on Kohl’s brand standards and safety guidelines is provided, with opportunities to

Qualificações

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsabilidades

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership
• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

Conhecimentos

Excellent customer service

Verbal/written communication

No retail experience required

Flexible availability

Descrição da oferta de emprego

Kohl’s Brandon, FL is hiring a store associate to deliver excellent customer service and ensure smooth store operations. You will process freight, replenish stock, and support omni-channel fulfillment while greeting customers and assisting with products and services.

No retail experience is required and you must be 16 years or older with flexible availability across days, nights, weekends and holidays. Training on Kohl’s brand standards and safety guidelines is provided, with opportunities to