Fulfillment Center Lead - Weekend Shift

Safelite Group; Nanticoke (Luzerne County); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

401(k) matching

Medical coverage

PTO

Company holidays

Volunteer days

Tuition reimbursement

Paid training

Benefits portal

Job summary

Safelite Group is seeking a Fulfillment Lead to guide daily warehouse operations and support the site leadership team. The role requires coaching staff on procedures, equipment operation, and safety, while driving efficiency and quality in glass handling and inventory control.

You will also engage with warehouse data systems, deliver exceptional customer service, and assist with opening/closing duties. A strong emphasis on punctuality and teamwork is essential.

Qualifications

• Excellent people, leadership and communication skills are required.
• Microsoft Office familiarity is a plus.
• Experience operating material handling equipment (MHE) such as order pickers, forklifts and reach trucks.
• Must be at least 18 years old.
• Ability to lift up to 50 pounds and work in varying environments.

Responsibilities

• Coach associates on warehouse procedures, equipment operation, glass-handling, and safety protocols.
• Evaluate current processes and propose improvements for cost reduction and productivity increases.
• Receive incoming glass and supplies, log items electronically, and assist with stocking and inventory checks.
• Maintain working knowledge of warehouse data systems and perform system tasks.
• Provide world-class customer service and resolve associate and customer complaints ethically and promptly.
• Assist with opening/closing of locations as needed.
• All other duties as assigned.

Skills

People skills

Leadership

Communication

MHE experience

Education

No degree required

Tools

Microsoft Office

Job description

Does this position interest you?

We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

The Fulfillment Lead plays a key role in assisting the site leadership team by directing the daily functional and operational workflow at the site. This role has extensive knowledge of all fulfillment environment tasks.

What You'll Get

• Weekend Shift: Saturday - Monday 6:00am - 6:30pm
• Weekly payday on every Friday!
• Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
• Up to $5,250 in tuition reimbursement per year.
• Paid training and all the tools and resources you'll need to be successful.
• View all our health, wealth and life offerings at www.safelitebenefits.com .

What You'll Do

• Coach associates on warehouse procedures, equipment operation, glass-handling, and safety protocols.
• Evaluate current processes and procedures and recommend improvements for cost reduction and productivity increases to warehouse management.
• Receive incoming glass and supply items, logs items electronically and assist with stocking and inventory to evaluate quality and verify accuracy of location and quantity.
• Maintain a working knowledge of warehouse data systems and perform various tasks within the system.
• Provides world class customer service and partners internally to resolve associate and customer complaints in an ethical and timely manner.
• Assist with opening/closing of location(s) as needed.
• All other duties as assigned.

What You'll Need

• Must be 18 years of age or older.
• Excellent people, leadership, and communication skills.
• Familiarity with Microsoft Office suite is a plus.
• Experience operating Material Handling Equipment (MHE) including order pickers, forklift, and reach trucks.
• To safely operate the order picker and comply with equipment manufacturer specifications and required safety regulations, there is a weight limit set at 300 pounds. If you are hired to operate this equipment, you will need to weigh under 300lbs.
• Strength to perform physical tasks involving repetitive moving or raising of objects weighing up to 35 pounds, occasionally up to 50 pounds.
• Comfortable with working in various environmental conditions, such as seasonal heat or cold, and staying in a stationary position for long shifts.
• Punctuality and consistent attendance to help your teammates.
• Positive attitude with a focus on exceptional service.