Fulfillment Associate: Safe, Efficient Order Fulfillment

Lowe's; West Des Moines (IA); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Lowe's is hiring for a store or distribution role in West Des Moines, IA, focusing on accurate order fulfillment, safety, and customer service. You will stage and inspect orders, assist customers, and operate powered equipment with required certification.

Ideal candidates have basic computer skills, familiarity with retail technology, and a willingness to obtain forklift and related certifications if not already certified.

Qualifications

• 6 months experience using a computer and inputting information.
• 6 months experience using common retail technology like smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
• High school diploma or GED preferred.
• 6 months of retail or customer service experience preferred.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting high-quality items and answering customer questions.
• Operate and certify powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App and SIMS compliance.
• Complete administrative tasks and report safety or theft concerns promptly.
• Maintain a customer-first mindset and strong teamwork to meet daily goals.

Skills

Computer use (6 months)

Retail tech experience (6 months)

Forklift certification

Education

High school diploma or GED

Job description

Lowe's is hiring for a store or distribution role in West Des Moines, IA, focusing on accurate order fulfillment, safety, and customer service. You will stage and inspect orders, assist customers, and operate powered equipment with required certification.

Ideal candidates have basic computer skills, familiarity with retail technology, and a willingness to obtain forklift and related certifications if not already certified.