Equipment-Certified Fulfillment Associate

Lowes; Indianapolis (IN); On-site; USD 21,000 - 25,000; Full time

Job summary

Lowe's Indianapolis store is seeking a Fulfillment Associate to pick, stage, inspect, and fulfill customer orders with accuracy and safety. You will help customers, verify items, and ensure the staging area stays clean and organized.

Roles involve operating and maintaining certified equipment, supporting inventory accuracy, and collaborating with leadership to resolve short picks while keeping safety a priority. Strong communication and teamwork are a plus.

Qualifications

• 6 months of computer experience (inputting, accessing, modifying data).
• 6 months of experience using common retail technology (smartphones, tablets).
• Powered equipment certification: Counterbalance forklift, Order Picker, and Narrow Aisle Reach Truck (required).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer proficiency

Retail technology experience

Education

High school diploma or GED

Tools

Counterbalance Forklift certification

Order Picker certification

Narrow Aisle Reach Truck certification

Job description

Lowe's Indianapolis store is seeking a Fulfillment Associate to pick, stage, inspect, and fulfill customer orders with accuracy and safety. You will help customers, verify items, and ensure the staging area stays clean and organized.

Roles involve operating and maintaining certified equipment, supporting inventory accuracy, and collaborating with leadership to resolve short picks while keeping safety a priority. Strong communication and teamwork are a plus.