Fulfillment Associate - Forklift Certified, Customer-Focused

Lowe's; Canton Charter Township (MI); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Lowe’s is seeking a dedicated team member in Michigan to accurately pick, stage, inspect, and fulfill customer orders. You will operate powered equipment, assist customers, and support inventory accuracy while maintaining safety and quality standards.

Responsibilities include using the Orders App, collaborating with leadership, and performing daily readiness tasks. A customer-first mindset and teamwork are essential, with potential additional duties as needed.

Qualifications

• 6 months of computer experience (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology (smartphones and tablets).
• Powered equipment certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck).

Responsibilities

• Pick, stage, inspect, and fulfill orders accurately and on time.
• Deliver high quality service by selecting items, validating orders, and connecting customers with associates.
• Operate and maintain powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App and SIMS compliance.
• Complete audits, order follow-ups, and locker management, reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset and strong communication/teamwork.
• May be assigned other duties to support the needs of the business.

Skills

Computer use basics

Retail tech experience

Customer service

Teamwork

Education

High school diploma or GED

Tools

Powered Equipment Certification

Job description

Lowe’s is seeking a dedicated team member in Michigan to accurately pick, stage, inspect, and fulfill customer orders. You will operate powered equipment, assist customers, and support inventory accuracy while maintaining safety and quality standards.

Responsibilities include using the Orders App, collaborating with leadership, and performing daily readiness tasks. A customer-first mindset and teamwork are essential, with potential additional duties as needed.