Fulfillment Associate - Forklift Certified | Customer-First

Lowe's Home Centers, LLC; Missoula (MT); On-site; USD 31,000 - 37,000; Full time

Job summary

Lowe's Home Centers, LLC in Missoula, MT is seeking a fulfillment associate to pick, stage, inspect, and fulfill customer orders accurately and on time while keeping staging areas clean and safe. You will deliver excellent service by validating orders, answering customer questions, and connecting customers with the right associates.

A forklift/ORDER PICKER/Narrow Aisle Reach Truck certification is required or must be obtained.

Qualifications

• Experience using a computer for data input, access, modification, or output.
• Experience using common retail technology such as smartphones and tablets.
• Powered equipment certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
• High school diploma or GED (preferred).
• 6 months of retail experience (preferred).
• 6 months of customer service or product fulfillment experience at a home improvement retailer (preferred).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean and safe.
• Deliver excellent service by validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain powered equipment certification and follow safety requirements.
• Support inventory accuracy using the Orders App, maintain SIMS compliance, and resolve short picks with leadership.
• Complete administrative, maintenance, and readiness tasks such as audits and order follow-ups, reporting safety or theft concerns promptly.
• Achieve daily responsibilities with a customer-first mindset and strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

Computer basics

Retail tech familiarity

Education

Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck

Job description

Lowe's Home Centers, LLC in Missoula, MT is seeking a fulfillment associate to pick, stage, inspect, and fulfill customer orders accurately and on time while keeping staging areas clean and safe. You will deliver excellent service by validating orders, answering customer questions, and connecting customers with the right associates.

A forklift/ORDER PICKER/Narrow Aisle Reach Truck certification is required or must be obtained.