Fulfillment Associate - Forklift Certified

Lowe's; Morgantown (WV); Hybrid; USD 26,000 - 32,000; Full time

Job summary

Lowe’s in Morgantown, WV is hiring for a hands-on role focused on accurate order fulfillment and top-notch customer service.

You will pick, stage, inspect, and fulfill orders with care, operate certified equipment, and help maintain inventory accuracy while collaborating with store teams for a smooth shopping experience.

Strong communication and teamwork are essential; prior retail or home improvement experience is a plus and safety compliance is a must.

Qualifications

• 6 Months of Experience using a computer.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.

Skills

Customer service

Teamwork

Safety awareness

Attention to detail

Education

High school diploma or GED

Tools

Forklift certification

Order picker

Narrow aisle reach truck

Job description

Lowe’s in Morgantown, WV is hiring for a hands-on role focused on accurate order fulfillment and top-notch customer service.

You will pick, stage, inspect, and fulfill orders with care, operate certified equipment, and help maintain inventory accuracy while collaborating with store teams for a smooth shopping experience.

Strong communication and teamwork are essential; prior retail or home improvement experience is a plus and safety compliance is a must.